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The Michaels Organization

Residential real estate development and management

Lead Maintenance Technician

Building & Property MaintenanceConfirmed live in the last 24 hours
Full-timeFlorida, USAIn-person

About the Job

Requirements

  • One year of supervisor experience is required.
  • Must pass a background investigation and drug test screening.
  • Must have a high school diploma or GED, a valid driver's license with an acceptable driving record, and any certifications required by law.
  • Must complete all required courses, classes, and training provided by MMS.
  • Must be able to work as part of a team and complete assignments independently in a fast-paced, customer-service-oriented environment, perform under pressure, and meet deadlines.
  • Must be able to read and write legibly to complete maintenance reports and requests, review manuals and operating instructions, read cautionary labels, and respond to written instructions from staff and residents.
  • Must be able to read and interpret technical drawings and diagrams, prioritize and manage daily workload, take instructions from supervisors, and exercise problem-solving skills.
  • Must interact professionally with coworkers, supervisors, vendors, residents, guests, and the public.
  • Must be knowledgeable and skilled in the safe use and maintenance of required tools.
  • Must be able to work 40 hours per week, including evenings, weekends, and holidays when required for emergencies, on-call coverage, or scheduled shifts; overtime may be required.
  • Must be eligible and able to drive a company vehicle for resident service requests, collecting parts and supplies, and grounds inspections.
  • Must be knowledgeable about applicable laws and regulations, including EPA and OSHA rules for storage and management of hazardous materials.
  • Must know the location of utility meter and fixture shutoffs and sewer cleanouts.

Responsibilities

  • Work closely with the Maintenance Supervisor and assume some of the Supervisor’s duties in their absence.
  • Assist the Maintenance Supervisor in maintaining the community’s physical integrity and supervising maintenance staff; assign and distribute work orders, assist technicians with work-related issues, and coordinate with vendors to ensure quality work.
  • Provide customer service while assessing and repairing the property and help maintain a safe, secure, and comfortable environment for residents, visitors, and staff.
  • Identify unsafe property conditions and promptly initiate corrective action, including hazards such as broken pool gates, steps, open holes, and failed exterior lights.
  • Perform basic and advanced HVAC repairs and preventive maintenance on residential heating and cooling systems, troubleshoot problems, repair or replace faulty internal parts or entire systems, pull vacuums, and charge units.
  • Perform basic electrical repairs to appliances, fixtures, switches, outlets, and circuits, and light plumbing work such as clearing stoppages and replacing fittings.
  • Perform carpentry, including fitting doors, freeing windows, replacing or building shelves, sanding and refinishing floors, and interior and exterior painting.
  • Replace broken glass, tile, screens, garbage disposals, fixtures, appliances, draperies, and locks.
  • Assist with custodial and grounds work in common areas, including sweeping, mopping, vacuuming, emptying trash, and cleaning windows.
  • Respond to work orders and resident concerns in a timely and professional manner.
  • Assist make-ready staff as directed by the Maintenance Supervisor to meet deadlines.
  • Maintain accurate preventive-maintenance and work-order records and promptly report maintenance or resident concerns to a manager or supervisor.
  • Periodically inspect units, buildings, and common areas; perform repairs and janitorial work as needed; secure storage areas and entrances and maintain adequate lighting.
  • Attend requested training seminars and follow OSHA standards and company safety policies and procedures.
  • Maintain effective, timely, and professional interactions with residents, contractors, and the property-management team regarding maintenance services.
  • Monitor spare-parts and supply inventory levels and inform the Maintenance Supervisor of shortages.
  • Perform other duties as assigned.

Desired Qualifications

  • HVAC certification is preferred.
  • Three years of experience or training in carpentry, light plumbing, light electrical work, painting, refurbishing and cleaning, and air conditioning is preferred.

About the Company

The Michaels Organization

Residential real estate development and management

The Michaels Organization is a national real estate firm that designs, develops, and manages rental communities. It serves diverse residents, including military and affordable housing, with a portfolio exceeding $12 billion in assets and more than 200,000 residents across the United States. Its business model is full-service and integrated, handling every step from initial design and development to long-term property management. Revenue comes from development fees, property management fees, and rental income from owned and managed properties. A key differentiator is its end-to-end lifecycle control, which aims to maintain consistent quality across properties. The company also supports residents through The Michaels Organization Educational Foundation, which provides academic scholarships to residents. The goal is to provide stable, well-managed housing communities at scale while promoting community development and resident education.

Company size
1,001-5,000
Company stage
Grant
Total funding
$65.7M
Headquarters
Camden, NJ
Founded
1973

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