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Yale University

Research university in New Haven, CT

Program Manager - External Partnerships, Office of the Dean

Full-TimePosted on 10/15/2026Deadline 10/22/26
$68k - $120.5k
Junior
Bachelor's, Master's
United States
Hybrid
Project & Program ManagementProgram Management

About the job

Requirements
  • Strong organizational and project management skills, including the ability to manage multiple concurrent relationships and initiatives.
  • Strong interpersonal and communication skills, with emotional intelligence, professionalism, and comfort engaging external partners and senior stakeholders.
  • Proven experience managing relationships or partnerships across academic, nonprofit, public, or private-sector settings.
  • Ability to work independently in a fast-paced, evolving, and entrepreneurial environment.
  • Bachelor's degree in a related field and four years of related experience, or an equivalent combination of education and experience.
Responsibilities
  • Conceive, develop, and implement partnerships, programs, and activities supporting YSPH's mission, strategy, annual goals, and objectives; identify internal and external stakeholders and establish and steward relationships to cultivate partnerships.
  • Manage day-to-day operations of YSPH's external partnership portfolio, including promotion, development, and support of intellectual exchange; serve as the primary operational contact for designated partners and ensure timely, professional engagement.
  • Develop, maintain, and improve the partnership pipeline, including systems and workflows to track prospects, active partnerships, deliverables, renewals, and follow-up activities, and reduce friction across the partner lifecycle.
  • Ensure program activities and partnerships follow University and YSPH policies and procedures, including execution of formal agreements such as memoranda of understanding and contracts.
  • Determine administrative workflows and coordinate with Yale faculty, research units, development, sponsored programs, and administrative offices to implement activities, route partner interests, and ensure commitments are fulfilled accurately and on time.
  • Design and execute partner-facing meetings, site visits, workshops, sponsored projects, and engagement events; define their purpose and programming, set agendas, and oversee logistics.
  • Build and maintain a customer relationship management or tracking system for partnership data, and generate regular reports for leadership on pipeline health, engagement activity, and partnership outcomes.
  • Develop strategic communication plans and materials, including reports, presentations, briefing documents, proposals, and partnership materials, to support relationship management and new-partner cultivation; develop website content and manage other communications changes.
  • Steward partner relationships by anticipating needs, resolving issues, and identifying opportunities to deepen engagement and renew or expand partnerships.
  • Develop new corporate partnerships by researching and identifying prospective partners, preparing outreach materials, and assisting leadership and faculty with cultivation and onboarding.
  • Lead strategy for scaling YSPH's external engagement and recommend and implement improvements to processes, standard agreements, engagement models, and value propositions.
  • Ensure clear and consistent communication among partners, faculty, staff, and leadership; coordinate information flow and maintain shared documentation.
  • Evaluate and continuously improve partnership operations, implementing administrative or programmatic adjustments based on partner and internal stakeholder feedback and program goals.
  • Represent YSPH in meetings and coordination activities with Yale partners and external collaborators, as appropriate.
  • Oversee program advancement and growth; provide direction and leadership in support of the program's philosophy, mission, strategy, annual goals, and objectives; disseminate and publish program information to build public awareness and support.
  • Work with leadership, internal and external colleagues, and community residents to develop and implement strategic plans.
  • Identify, solicit, and cultivate community partnerships and collaborations; develop metrics to measure program success and evaluate grant success.
  • Identify and evaluate potential funding sources, contribute to grant and contract submissions, write grant application content and budget sections, and develop and manage the program's operating budget.
  • Develop the program's administrative infrastructure; manage its human-resource and administrative functions, including staffing, hiring, supervision, performance development, counseling, and discipline when warranted; oversee information systems, facilities, and space needs.
  • Identify, implement, and oversee maintenance of systems for gathering, tracking, and reporting information; track program activities, regularly report initiative progress to leadership, and recommend structural or programmatic adjustments, changes, or additions based on program missions, goals, and objectives.
  • Initiate, design, and manage program communications, identify outreach opportunities, and promote philanthropic and collaborative support; contribute to website content and manage editorial changes and additions.
  • Perform other duties as assigned.
Desired Qualifications
  • Master's degree in a related field and six years of related experience, or an equivalent combination of education and experience.
  • Experience in partnership or account management, business development, corporate relations, consulting, healthcare, public health, or university-based program management.
  • Interest in public health, cross-sector collaboration, and building programs from the ground up.

About the company

Yale University is a private research university in New Haven, Connecticut. It provides undergraduate, graduate, and professional education alongside research, scholarship, and public engagement.

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