TruBridge

RCM services to speed hospital payments

Assistant Manager RCM Operations

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeChennai, Tamil Nadu, IndiaNo salary listed

About the Job

Requirements

A graduate degree in any discipline is required.
Willingness to work from the Chennai office is required.
Seven to nine years of experience in United States healthcare revenue cycle management accounts receivable processes, including at least one to two years as a team lead, associate team lead, or process lead.
Hands-on experience managing accounts receivable and denials, including resolving complex denials.
Experience achieving daily service-level agreements and tracking productivity, quality, turnaround time, aging, and days sales outstanding metrics.
Thorough understanding of the provider claim life cycle.
Time management and decision-making skills.
Proficiency in Microsoft Excel and PowerPoint, including VLOOKUP, pivot tables, dashboards, and reporting.
Thorough knowledge of major insurance payers and common denials.
Knowledge of standard revenue cycle management practices.
Thorough knowledge of common Current Procedural Terminology codes, transaction codes, and reason codes.
Ability to build consensus and relationships among managers and team members.

Responsibilities

Prepare weekly reports, trackers, and presentations on ongoing projects to share with clients.
Plan and implement resolutions to concerns escalated by clients to improve processes.
Communicate with clients to achieve quality parameters and estimated goals, supporting customer satisfaction.
Drive employee engagement through daily, weekly, and monthly team connects to support retention and satisfaction.
Monitor accounts receivable backlog and prioritize improvements to accounts receivable metrics in the 90+ and 180+ categories.

Assistant Manager RCM Operations

Prepare reports, trackers, presentation on the ongoing projects on weekly basis to share Edit with Clients
Strategic Planning implementation of resolution after concerns are escalated to clients for process improvement
Communicate with Client to ensure highest quality parameters are achieved while delivering estimated goals leading to Customer Satisfaction
Drive high level of employee engagement (include Daily, weekly, monthly team connects) to enable high retention and satisfaction rate
To monitor AR Backlog, AR Metrics improvement priorities in the 90+/180+ categories

Required Skills

Graduate in any discipline
Candidate should be willing to work from Chennai location - Work from office
7-9 Years of experience in US Healthcare RCM (AR process), with 1-2 years of minimum experience as Team lead/Associate Team Lead/ Process lead
Hands-on experience in AR & Denials management- ability to resolve complex denials.
Daily SLA achievement & metric tracking- productivity, quality, TAT, aging, DSO
Must have a thorough understanding of Provider claim life cycle.
Time Management Skills Decision-making skills
Proficiency in MS Excel, Power point - VLOOKUP, pivot tables, dashboards, reporting.
Must have thorough knowledge of major insurance payers.
Ability to build consensus and relationships among managers and team members.
Must have thorough knowledge of common denials.
Must know standard practices of RCM.
Must have thorough knowledge of common CPT codes, transaction codes and reason codes.

Management

About the Company

TruBridge

RCM services to speed hospital payments

TruBridge helps hospitals, physician clinics, and skilled nursing organizations get paid faster and more by offering a full suite of revenue cycle management (RCM) services. Their approach combines people, products, and process improvements: revenue cycle consulting, a HFMA Peer Reviewed® product, and complete business office outsourcing. The model works by deploying trained experts who assess current workflows, apply proven tools, and handle routine back-office tasks to optimize billing, collections, and cash flow. What sets TruBridge apart from competitors is its end-to-end RCM offering that integrates advisory services, validated tools, and outsourcing across a range of provider types, backed by specialized healthcare revenue cycle expertise. The company’s goal is to improve financial performance for healthcare providers by speeding payments, reducing denials, and increasing net revenue through efficient, scalable RCM solutions.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Mobile, AL
Founded: 1979

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