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Mercier Consultancy Group

Norwegian Speaking Customer Expert for Delivery Services

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€18k - €22k

About the Job

Requirements

  • Native or fluent spoken and written Norwegian is essential.
  • A valid EU passport is mandatory to facilitate employment in Greece.
  • A strong interest in the logistics and supply chain industry is required.
  • Proficiency in English is required to communicate with international partners and team members.
  • The candidate must be comfortable working remotely within Greece while maintaining professional operational standards.
  • The candidate must communicate effectively and solve logistical problems under pressure.

Responsibilities

  • Act as the primary point of contact for Norwegian-speaking clients with complex international delivery and supply chain inquiries.
  • Monitor and manage logistical transit data to ensure timely delivery of goods across the supply chain network.
  • Provide proactive solutions to delivery issues, coordinating between warehouses, carriers, and end customers.
  • Address queries through phone, email, and live chat while maintaining high service standards in the logistics sector.
  • Use supply chain software to track shipments and resolve discrepancies in real time.
  • Document service interactions and provide feedback to improve long-term logistical efficiency.
  • Contribute to a team focused on service excellence in Norwegian-speaking logistics work.

About the Company

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