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Kaiser Permanente

Integrated healthcare provider and payer platform

Managerial Consultant II

Strategy & Management ConsultingUpdated on Nov 9
Full-timePleasanton, CA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree from an accredited college or university and at least two years of experience in consulting, project management, data analytics, operations, or a directly related field; or a master's degree in Business Administration, Public Health, Health Services Administration, or a related field; or at least five years of experience in consulting, project management, data analytics, operations, or a directly related field.

Responsibilities

  • Build effective working relationships by sharing resources, information, and knowledge; seek and respond to performance feedback; pursue self-development; adapt to change and feedback; and respond to others' needs to support business outcomes.
  • Complete assignments using current subject-matter knowledge, policies, procedures, data, and resources, with limited guidance; collaborate to solve business problems; escalate risks; communicate progress; meet priorities and deadlines; and identify improvement opportunities.
  • Coordinate stakeholders to implement strategic business initiatives and projects or programs; identify relevant stakeholders; build partnerships with stakeholder teams, third-party vendors, and senior management; develop goals and prioritize deliverables; facilitate decisions; and present information and reports to varied audiences.
  • Support business strategy, organizational alignment, and prioritization by working with senior team members to refine and communicate strategy; evaluate performance metrics; develop strategic roadmaps; align cross-functional stakeholders around measurable objectives; and manage initiatives to deliver results aligned with strategic objectives.
  • Develop requirements for small-to-mid-scale business, process, or system solutions by engaging stakeholders and cross-functional teams, applying requirements-gathering methods, identifying business, functional, and non-functional requirements, and documenting business cases assessing costs, benefits, and return on investment.
  • Support development and implementation of business initiatives, systems, and processes by understanding current-state operations, mapping current and future processes, identifying operational needs and upstream and downstream impacts, validating value gaps and process-efficiency opportunities, and helping establish governance and workgroups.
  • Manage projects and programs by coordinating stakeholders, recommending or assigning team resources, developing and managing plans, coordinating scope, schedules, and resource forecasts, monitoring risks and trigger events, and resolving or escalating issues.
  • Participate in change-management plans by engaging stakeholders, aligning improvement initiatives with business objectives, applying change-management methods, and helping stakeholders understand and adopt changes.
  • Assess strategic performance metrics by translating business requirements into analytic specifications with data analytics teams, using data-analysis tools and methods, conducting statistical analyses or tests, and identifying and mitigating risks through data-driven analysis.
  • Keep abreast of industry practices, standards, and benchmarks; participate in professional events and training; contribute to the enhancement of consulting practices, standards, and methods; advocate for continuous learning and improvement; and provide training and guidance to stakeholders.
  • Comply with Kaiser Permanente, departmental, and business-line policies and procedures.

Desired Qualifications

  • One year of experience working with policy, regulatory, licensure, and compliance operations.
  • One year of experience working with a Project Management Office.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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