Virtual Patient Safety Technician

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

Job Description Summary:

Onsite position

Position Responsibilities

• Monitor multiple patients simultaneously via Artisight AI-enabled camera system in a centralized monitoring station within the hospital or secure remote location.
• Recognize and respond to unsafe patient behaviors such as attempts to exit bed, remove medical devices, or leave the room.
• Verbally redirect patients using two-way audio communication, when appropriate.
• Activate escalation protocols and promptly notify unit nursing staff when intervention is needed.
• Maintain continuous visual monitoring to ensure patient safety, documenting events per policy.
• Work in partnership with bedside nurses, charge nurses, and the Admission/Discharge/Transfer (ADT) Virtual RN to ensure appropriate patient monitoring.
• Report changes in patient condition or unsafe behaviors promptly to the care team.
• Document all significant observations, interventions, and communications in the monitoring software or EMR, as required.
• Operate and troubleshoot Artisight virtual monitoring equipment.
• Respond to AI-generated alerts and focus observation accordingly.
• Ensure cameras are positioned appropriately for maximum visibility and privacy compliance.
• Participate in ongoing competency training and technology updates.

Qualifications

• License/Registration/Certification

  • CPR Certification required. Non-Violent Crisis Intervention Certificate within 90 days of employment.

• Education

  • High School Diploma or equivalent is preferred. CNA, PST, Medical assistant, Monitor technician, or Patient Care experience preferred.

• Experience

  • Prior healthcare and patient sitting experience preferred.

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: