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PT Link Net Tbk

High-speed broadband and cable TV provider

Customer Value Management Intern

Office Clerical & RecordsConfirmed live in the last 24 hours
InternshipSouth Jakarta, South Jakarta City, Jakarta, IndonesiaNo salary listed

About the Job

Requirements

  • Be a final-year student or fresh graduate majoring in Management, Business Administration, Information Systems, or a related field.
  • Be familiar with Microsoft Excel, Microsoft Word, and Google Sheets.
  • Be detail-oriented and organized, and able to manage customer data and documents accurately.
  • Have good communication skills and be able to work independently or in a team.
  • Be willing to work at Centennial Tower, South Jakarta.

Responsibilities

  • Assist in preparing, organizing, and archiving FAB (Subscription Application Form) and other supporting customer documents to ensure proper documentation and recordkeeping.
  • Monitor and track the progress of new customer telesales processes, including updating and maintaining status records regularly.
  • Support the monitoring and tracking of customer collection status to help ensure customer records remain accurate and up to date.
  • Maintain and update customer data in internal tracking files and systems to support the team's daily operations.
  • Provide administrative support to the SMB Customer Value Management (CVM) team, ensuring documents and data are managed accurately and in a timely manner.

About the Company

PT Link Net Tbk

High-speed broadband and cable TV provider

Link Net Tbk provides high-speed broadband and cable TV services in Indonesia, serving both homes and businesses mainly in Greater Jakarta, Surabaya, and Bandung. It uses Hybrid Fiber Coaxial (HFC) and Fiber to the Home (FTTH) networks, with DOCSIS 3.0, to deliver internet speeds up to 1 Gbps and offer a range of TV content through a subscription model. The service works by delivering internet and TV over a mixed fiber and coax network, with customers paying monthly fees for access. The company differentiates itself through its dominant market position (about 98% of Indonesia’s NGBB share), extensive network infrastructure, and ongoing upgrades to maintain speed and reliability for both residential and enterprise customers. Its goal is to maintain leadership in Indonesia’s broadband and cable TV market by expanding capacity, upgrading technology, and delivering reliable services for individuals and businesses.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Jakarta, Indonesia
Founded
1996

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