F&B Executive

Job Description

We are seeking a dynamic and customer-focused F&B Executive to join our team in Chennai, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets.

• Supervise and coordinate the activities of F&B staff to maintain high service standards
• Greet and seat guests, ensuring a warm and welcoming atmosphere
• Maximize sales opportunities through product knowledge and suggestive selling techniques
• Oversee the accurate and efficient processing of guest orders
• Manage the setup and maintenance of dining areas, including banquet spaces
• Conduct regular team briefings and participate in departmental meetings
• Promote restaurant specialties and ensure adherence to established service standards
• Handle guest feedback and complaints professionally, escalating issues when necessary
• Implement and maintain food safety and hygiene standards
• Coach and train team members to deliver consistent, high-quality service
• Collaborate with kitchen staff to ensure smooth service operations
• Monitor inventory levels and assist in ordering supplies as needed
• Analyze sales data and suggest improvements to increase revenue
• Ensure compliance with all company policies and procedures

Qualifications

• Bachelor's degree in Hospitality Management or related field
• Minimum of 2 years of experience in a similar role within the hospitality industry
• Extensive knowledge of food and beverage products and current industry trends
• Proven track record of providing exceptional customer service
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Detail-oriented with strong organizational and multitasking skills
• Proficiency in restaurant management software and point-of-sale systems
• Ability to work in a fast-paced, high-pressure environment
• Flexible schedule with availability to work evenings, weekends, and holidays
• Understanding of food safety regulations and hygiene standards
• Problem-solving skills and ability to make quick decisions
• Passion for the hospitality industry and commitment to guest satisfaction

Additional Information