All Accor

Global hotel management, franchising, loyalty program

F&B Executive

Food & Beverage Operations ManagementUpdated on Nov 11

Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Hospitality Management or a related field is required.
At least 2 years of experience in a similar hospitality role is required.
Extensive knowledge of food and beverage products and current industry trends is required.
A proven track record of providing exceptional customer service is required.
Strong leadership and team management skills are required.
Proficiency in restaurant management software and point-of-sale systems is required.
Availability to work a flexible schedule that includes evenings, weekends, and holidays is required.
Understanding of food safety regulations and hygiene standards is required.
The ability to work in a fast-paced, high-pressure environment is required.

Responsibilities

Supervise and coordinate the activities of food and beverage staff to maintain high service standards.
Greet and seat guests, providing a warm and welcoming atmosphere.
Maximize sales opportunities through product knowledge and suggestive selling techniques.
Oversee accurate and efficient processing of guest orders.
Manage the setup and maintenance of dining areas, including banquet spaces.
Conduct regular team briefings and participate in departmental meetings.
Promote restaurant specialties and ensure adherence to established service standards.
Handle guest feedback and complaints professionally, escalating issues when necessary.
Implement and maintain food safety and hygiene standards.
Coach and train team members to deliver consistent, high-quality service.
Collaborate with kitchen staff to ensure smooth service operations.
Monitor inventory levels and assist with ordering supplies as needed.
Analyze sales data and suggest improvements to increase revenue.
Ensure compliance with company policies and procedures.

Job Description

We are seeking a dynamic and customer-focused F&B Executive to join our team in Chennai, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets.

Supervise and coordinate the activities of F&B staff to maintain high service standards
Greet and seat guests, ensuring a warm and welcoming atmosphere
Maximize sales opportunities through product knowledge and suggestive selling techniques
Oversee the accurate and efficient processing of guest orders
Manage the setup and maintenance of dining areas, including banquet spaces
Conduct regular team briefings and participate in departmental meetings
Promote restaurant specialties and ensure adherence to established service standards
Handle guest feedback and complaints professionally, escalating issues when necessary
Implement and maintain food safety and hygiene standards
Coach and train team members to deliver consistent, high-quality service
Collaborate with kitchen staff to ensure smooth service operations
Monitor inventory levels and assist in ordering supplies as needed
Analyze sales data and suggest improvements to increase revenue
Ensure compliance with all company policies and procedures

Qualifications

Bachelor's degree in Hospitality Management or related field
Minimum of 2 years of experience in a similar role within the hospitality industry
Extensive knowledge of food and beverage products and current industry trends
Proven track record of providing exceptional customer service
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Detail-oriented with strong organizational and multitasking skills
Proficiency in restaurant management software and point-of-sale systems
Ability to work in a fast-paced, high-pressure environment
Flexible schedule with availability to work evenings, weekends, and holidays
Understanding of food safety regulations and hygiene standards
Problem-solving skills and ability to make quick decisions
Passion for the hospitality industry and commitment to guest satisfaction

Additional Information

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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