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Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Staff Process Engineer

Quality EngineeringUpdated on Nov 7
Full-timeRochester, NY, USAIn-person

About the Job

Requirements

  • A Bachelor's degree in Engineering (Mechanical, Chemical, or Plastics preferred); equivalent experience is considered.
  • At least 5 years of manufacturing engineering experience in an ISO-regulated environment.
  • Strong hands-on expertise in Injection Molding, Extrusion Blow Molding, and Injection Blow Molding.
  • Proven experience supporting customer complaint investigations, CAPA execution, and audit responses.
  • Strong understanding of SPC, process capability, and variation reduction.
  • Experience working within formal QMS environments.
  • Familiarity with validation methodologies (IQ/OQ/PQ).
  • Ability to translate complex technical findings into clear quality- and customer-focused communication.
  • Ability to influence without direct authority.
  • Demonstrated experience leading manufacturing-related quality investigations.
  • Deep technical expertise in molding processes.
  • Evidence of successful CAPA implementation and effectiveness verification.
  • Ability to balance production urgency and compliance, and to work effectively across Engineering, Quality, and Operations.
  • Ability to lift 40 pounds without assistance, adhere to Good Manufacturing Practices safety standards, work in a cleanroom with the stated restrictions, work amid loud equipment noise, use required personal protective equipment, and stand for a full shift.

Responsibilities

  • Act as the technical lead for customer quality complaints involving molded components, processes, or materials.
  • Lead investigations using structured, data-driven methods, including Root Cause Analysis (5-Why, Fishbone, Fault Tree), statistical analysis and SPC data review, and process capability and variation analysis.
  • Partner with Quality Engineering to define and implement containment plans, support customer-facing complaint responses, and execute and document CAPAs within the QMS.
  • Ensure corrective actions address the true root cause, are validated, and demonstrate effectiveness over time.
  • Identify recurring or systemic quality risks and proactively drive preventive improvements.
  • Support regulatory, customer, and internal audits as a molding process subject-matter expert.
  • Develop, document, and maintain robust, capable molding processes that minimize defect opportunities.
  • Establish and sustain stable process windows for Injection Molding, Extrusion Blow Molding (Accumulator and Continuous), and Injection Blow Molding.
  • Define critical process parameters, controls, alarm limits, and escalation criteria.
  • Support development and maintenance of Control Plans, Reaction Plans, and risk-based process monitoring strategies.
  • Drive defect-reduction projects using trends from scrap, NCRs, complaints, and audit findings.
  • Provide on-the-floor technical support for quality-driven production issues.
  • Lead investigations into NCRs, deviations, and out-of-spec conditions related to molding.
  • Work with Manufacturing, Set-Up, Maintenance, and Tooling to correct quality escapes and process instability.
  • Restore compliant production rapidly while maintaining required documentation and traceability.
  • Provide technical support for existing molds, molding processes, and equipment supporting current production products tied to an NCM.
  • Lead mold debug and process optimization to restore or improve stability, capability, and product conformance.
  • Support and execute revalidation or requalification (IQ/OQ/PQ or equivalent) for process changes, mold repairs or modifications, equipment changes or refurbishments, and material changes impacting existing validated products.
  • Execute and support IQ/OQ/PQ for new or modified molds, processes, materials, and equipment.
  • Ensure validations demonstrate capability, repeatability, and defect prevention.
  • Support SMED initiatives while maintaining quality and compliance requirements.
  • Author and maintain quality-critical engineering documentation, including Process Specifications, Set-Up Sheets, Control Plans, and Work Instructions.
  • Ensure molding processes comply with applicable ISO standards, internal QMS requirements, and regulatory expectations.
  • Drive standardization and best practices across molding operations.
  • Use complaint, audit, and production data to prioritize improvement efforts.
  • Lead Lean and continuous improvement initiatives with a quality-first mindset.
  • Participate in Gemba walks, quality reviews, and KPI discussions.
  • Prepare capital justification supporting defect prevention, risk reduction, and enhanced process control.
  • Act as a visible quality advocate within Manufacturing Engineering.
  • Exercise technical authority to recommend and implement molding process changes necessary to restore or protect compliance, aligned with Quality and Manufacturing leadership.

About the Company

Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Thermo Fisher Scientific makes and sells the instruments, chemicals, consumables and lab services that drug companies, hospitals, universities and industrial labs use for research, testing and production. Its products cover work from gene sequencing and protein analysis to diagnostic tests and lab freezers, and its distribution arm ships supplies to labs worldwide. Drug developers also hire it to run clinical trials and to manufacture medicines under contract. It earns money from consumables that labs buy again and again, along with instrument sales, service contracts and outsourcing fees. The company traces its roots to Thermo Electron, founded in 1956, which merged with Fisher Scientific in 2006, and it is based in Waltham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Waltham, MA
Founded
1956

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