Outside Sales Representative

Overview

The Outside Sales Representative is responsible for developing customer relationships and growing sales of structural steel products throughout the assigned territory. This position combines field sales, customer outreach, accurate quoting, order coordination, and dependable follow-through.

The successful candidate will build relationships with new customers, maintain existing accounts, identify sales opportunities, and serve as a reliable point of contact throughout the sales and order-fulfillment process. Regular travel throughout the assigned territory is required.

Responsibilities

• Develop and maintain relationships with new and existing customers.
• Identify prospective customers and pursue new sales opportunities throughout the assigned territory.
• Maintain an accurate and organized customer and prospect database.
• Conduct outbound sales calls and schedule regular customer visits.
• Prepare accurate quotes and coordinate order execution from acceptance through completion.
• Partner with customers, dispatchers, operations, and other internal teams to support accurate and timely deliveries.
• Communicate relevant market information to customers and gather feedback regarding pricing, products, and service.
• Collect and communicate competitive market information to management.
• Document customer communications, sales activities, opportunities, and follow-up actions in the CRM system.
• Address customer questions, suggestions, and concerns, and communicate service or quality issues to the appropriate internal department.
• Participate in sales meetings and other required company meetings.
• Support the company’s quality standards and procedures.
• Travel regularly for customer meetings, site visits, and other business-related activities.
• Perform other duties as assigned.

Qualifications

• Previous outside sales, business development, account management, or related experience.
• Steel, metals, construction, manufacturing, or industrial sales experience is preferred.
• Strong customer relationship and business-development skills.
• Excellent written and verbal communication skills.
• Ability to prepare quotes, manage follow-up activities, and coordinate customer orders.
• Strong problem-solving, organization, and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Word, Excel, Outlook, CRM systems, and other basic computer applications.
• Ability to work independently while collaborating effectively with sales, operations, dispatch, quality, and customer service teams.
• Ability and willingness to travel regularly throughout the assigned territory.
• Must reside in Massachusetts, New Hampshire, or Maine.

Physical and Work Requirements

• Ability to sit, stand, walk, reach, and use computer and mobile equipment throughout the workday.
• Ability to travel regularly by vehicle throughout the assigned territory.
• Ability to visit customer, warehouse, construction, and industrial locations as required.
• Ability to occasionally lift or move up to 40 pounds.
• Close vision, distance vision, color vision, and the ability to adjust focus.
• Ability to work in office, customer-site, warehouse, and industrial environment.
• Required use of designated personal protective equipment when entering operational or customer work areas.
• Reasonable accommodations may be provided for qualified individuals with disabilities.

Compensation and Benefits

The annual salary range for this position is $70,000 to $120,000.

Actual starting compensation will be based on experience, qualifications, skills, territory requirements, internal equity, and other job-related considerations.

Eligible employees may participate in company-sponsored benefits, which may include medical, dental, and vision coverage; life and disability insurance; a retirement savings plan; paid time off; paid holidays; and other available benefit programs.

Benefits are governed by the applicable plan documents. The company reserves the right to modify, amend, suspend, or terminate benefit programs at its sole discretion, subject to applicable law.

Disclaimer

This job description summarizes the general duties and requirements of the position. It is not intended to be a complete list of every duty, responsibility, working conditions, or qualification.