Social & Community ServicesCommunity Outreach & Programs
About the job
Requirements
A bachelor's degree from an accredited college in a related field, or equivalent education and experience.
One to three years of experience working with the public, park operations, or a field related to community relations.
A valid driver's license that must be maintained for the duration of employment.
Excellent organizational, planning, time management, and communication skills.
The ability to communicate clearly and directly through oral and written communication.
The ability to prioritize issues, coordinate multiple projects, and solve problems through critical thinking.
Knowledge of computer equipment and Microsoft Office applications, with proficiency in Microsoft Word and Outlook.
The ability to work a flexible schedule, including nights, weekends, and holidays as needed.
The ability to make critical decisions and manage emergency situations.
The ability to work outside in all weather conditions year-round.
The ability to lift 50 pounds and perform heavy physical labor.
Responsibilities
Assist in developing and implementing management plans for safe and appropriate park use.
Provide daily support to field staff managing park use and address and resolve space-use conflicts.
Respond to emergency situations as they occur in the park.
Cultivate and maintain positive and cooperative relationships with the public and surrounding communities.
Communicate across all staff levels and with park patrons.
Apply knowledge of New York City park rules and regulations and educate park visitors about proper use of landscapes and park features.
Track and compile park-use statistics.
Address ongoing homeless activities and report them to other agencies and organizations.
Review permit applications and maintain the data and maps necessary to organize permitted activities.
Conduct regular site visits to permitted event areas and landscapes.
Provide a security presence at Central Park Conservancy events, facilities, and programs as assigned.
Demonstrate knowledge of Central Park's history and landmarks and share information with park patrons, contractors, and vendors.
Conduct check-ins at Conservancy visitor centers and public programs.
Attend park operations meetings and external agency meetings as necessary.
Participate in community-relations outreach and stewardship programs and campaigns.
Report on all issues and concerns related to in-park concessions.
Perform other operations tasks as needed or required by the department or organization.
Reports to: Manager of The Central Park Ranger Corps
Department: Community Relations
Status: Full-Time/Non-Exempt
About the Central Park Conservancy:
Central Park is one of the world's most famous and beloved urban public spaces. Designed by Frederick Law Olmsted and Calvert Vaux in 1858, the 843-acre Park was the country's first purpose-built public park and is a National Historic Landmark and a New York Scenic Landmark. The Central Park Conservancy, a private, not-for-profit organization, was founded in 1980 to rescue the Park which had fallen into serious disrepair. Since then, the Conservancy has overseen the investment of close to $2 billion in the restoration and management of the Park which now hosts over 40 million visitors a year.
The Conservancy’s mission is to preserve and celebrate Central Park as a sanctuary from urban life. The City of New York has formally entrusted the care of the Park to the Conservancy which is responsible for every aspect of its care, including landscape maintenance, capital improvements, and the visitor experience. The Conservancy employs roughly 400 people and has an annual operating budget of $120 million.
The Position
The Central Park Ranger provides support to Conservancy staff by monitoring and assisting in all aspects of Park use by visitors and concessionaires, and through establishing cooperative relationships with Park users. This role ensures compliance with Park policies and practices and works closely with user groups and surrounding communities to motivate Park stewardship. This position collaborates with field staff across Operations as well as with City agencies, including but not limited to the Department of Parks and Recreation, New York Police Department, and Emergency Services.
Essential Duties
Assist in developing and implementing management plans for safe and appropriate Park use.
Provide daily support to field staff managing Park use; address and resolve space-use conflicts.
Respond to emergency situations as they occur in the park.
Cultivate and maintain positive and cooperative relationships with the public and surrounding communities.
Communicate with ease and diplomacy across all staff levels and with park patrons.
Specialize in all matters, policies, and procedures of NYC Park Rules and Regulation; educate Park visitors about proper use of landscapes and park features.
Track and compile Park use statistics.
Address ongoing homeless activities and reports to other agencies and organizations.
Review permit applications; maintain data and maps necessary to organize permitted activities
Conduct regular site visits to permitted event areas and landscapes.
Provide a security presence at CPC events, facilities, and programs as assigned
Demonstrate knowledge of Central Park’s history and landmarks and share information with Park patrons, contractors, and vendors.
Conduct check-ins at Conservancy visitor centers and public programs.
Attend park operations meetings and external agency meetings as necessary.
Participate in community relations outreach and stewardship programs and campaigns.
Report on all issues and concerns related to in-park concessions.
Although not part of day-to-day tasks, the Central Park Ranger may be called upon to perform other operations tasks as needed and/or required by the department or organization.
Minimum Requirements
Bachelor’s Degree from accredited college in a related field;
1-3 years of experience working with the public, Park Operations, or a field related to community relations.
Education and/or experience equivalent to #1 above. However, all candidates must have demonstrated the ability to work well and collaborate with others.
Excellent organizational, planning, time management, and communication skills.
Valid Drivers’ License that must be maintained for the duration of employment.
Abilities
Ability to provide both oral and written communication that is easily understood and direct in its content.
Ability to engage in critical thinking skills that allow for prioritizing issues, coordinating multiple projects, and solving problems.
Knowledge of computer equipment and Microsoft Office applications; proficiency in Word and Outlook
Ability to work a flexible schedule, including nights, weekends and holidays as needed.
Ability to make critical decisions and manage emergency situations.
Ability to work outside in all weather conditions year-round.
Ability to lift 50 lbs. and to perform heavy physical labor.
Salary range: $56K to $72K (based on level of experience).
Diversity, Equity & Inclusion
The Central Park Conservancy’s work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all.
Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating for equitable and accessible public use of the park.
In service of this belief, we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves.
Safety Requirements
Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort to assure a safe environment and follow federal, state, and local safety regulations. Employees are expected to obey safety rules and to exercise caution in all their work activities. Accordingly, employees should be aware of any hazards which could cause an injury or accident (e.g., spills, obstacles in walkways, etc.). If an employee discovers a potentially dangerous condition, he/she/they should alert other employees and notify his/her/their supervisor immediately.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.