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The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

Director of Marketing

Marketing Generalist & ManagementUpdated on Nov 13
Full-timeBeverly Hills, CA, USA$160k - $180k /yrIn-person

About the Job

Requirements

  • Have 7 or more years of marketing experience in a luxury hotel or another luxury environment such as fashion, entertainment, media, beauty, or lifestyle.
  • Understand digital marketing deeply and exercise judgment around brand and content, with knowledge of Los Angeles beyond the traditional hospitality landscape.
  • Be able to challenge conventional hotel marketing while recognizing when an established brand should be protected.
  • Have strong commercial instincts and the ability to translate brand storytelling into measurable impact across revenue, guest engagement, partnerships, and programming.
  • Be able to bring together internal teams, creative partners, media, and local influencers to create relevant brand experiences.

Responsibilities

  • Translate business priorities into an annual marketing strategy and calendar aligned with revenue goals, need periods, and business objectives, in partnership with Revenue, Sales, Rooms, Food and Beverage, and Spa.
  • Drive demand and revenue through integrated campaigns for rooms, suites, dining, spa, and hotel experiences, using pace, segmentation, average daily rate opportunities, and performance insights to identify marketing impact opportunities.
  • Lead digital, content, and social strategy across the website, paid media, customer relationship management and email, search, social, and emerging channels, with accountability for traffic, engagement, conversion, revenue, and return on marketing investment.
  • Protect and evolve the hotel brand locally while balancing global brand standards with a Los Angeles point of view.
  • Develop editorial, cultural, and social storytelling that positions the hotel within the city and highlights its people, experiences, and personality.
  • Build and lead a network of creative and external partners, including agencies, photographers, producers, and other specialists.
  • Oversee creative production and support Food and Beverage and Spa as distinct businesses with their own audiences, identities, and marketing strategies.

About the Company

The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

The Hongkong and Shanghai Hotels, Limited (HSH) manages and owns a collection of luxury hospitality and real estate assets under its Peninsula brand, with ten hotels worldwide and two more under development, plus related commercial properties, clubs and tourism assets like The Peak Tram. Its hotels are operated and maintained by HSH across prime city locations in Asia, the US and Europe, supported by owned real estate and development projects. What sets HSH apart is its 1866 heritage and a tightly integrated portfolio of luxury hospitality, real estate and tourism assets in iconic locations. Its goal is to deliver premium guest experiences while growing a portfolio of landmark properties and attractions that attract high-end travelers and investors.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Central and Western District, Hong Kong
Founded
Not listed

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