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The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

Director of Marketing

Full-Time
$160k - $180k/yr
Senior
Beverly Hills, CA, USA
In Person
Growth & MarketingMarketing Generalist & Management
No H1B Sponsorship

About the job

Requirements
  • At least 7 years of marketing experience in a luxury hotel or another luxury environment such as fashion, entertainment, media, beauty, or lifestyle.
  • Deep understanding of digital marketing, strong judgment around brand and content, cultural curiosity, and knowledge of Los Angeles beyond the traditional hospitality landscape.
  • Ability to challenge conventional hotel marketing while recognizing when an established brand should be protected.
  • Strong commercial instincts and the ability to translate brand storytelling into measurable impact across revenue, guest engagement, partnerships, and programming.
  • Ability to collaborate and lead as a storyteller, bringing together internal teams, creative partners, media, and local influencers to create distinctive and relevant brand experiences.
Responsibilities
  • Translate business priorities into a commercially focused annual marketing strategy and calendar aligned with revenue goals, need periods, and business objectives, while partnering with Revenue, Sales, Rooms, Food and Beverage, and Spa.
  • Drive demand and revenue through integrated marketing campaigns across rooms, suites, dining, spa, and key hotel experiences, using pace, segmentation, average daily rate opportunities, and performance insights to identify where marketing can make the greatest impact.
  • Lead the hotel’s digital, content, and social strategy across the website, paid media, customer relationship management and email, search, social, and emerging channels, with accountability for traffic, engagement, conversion, revenue, and return on marketing investment.
  • Protect and evolve the brand locally while balancing global brand standards with a distinctive Los Angeles perspective.
  • Develop editorial, cultural, and social storytelling that positions the hotel within the city and brings its people, experiences, and personality to life.
  • Build and lead a high-performing network of creative and external partners, including agencies, photographers, producers, and other specialists.
  • Oversee creative production and support Food and Beverage and Spa as distinct businesses with their own audiences, identities, and marketing strategies.

About the company

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The Hongkong and Shanghai Hotels

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The Hongkong and Shanghai Hotels, Limited operates luxury hospitality and real estate assets, owning and running Peninsula-branded hotels in prime locations across Asia, the US, and Europe, with additional developments in London and Istanbul. It manages hotel operations and owns related commercial properties, clubs, and tourism assets to offer premium accommodations, services, and experiences. Its differentiators include a long history since 1866, a global collection of iconic Peninsula properties, and ownership of diverse assets like attractions such as The Peak Tram, enabling an integrated luxury brand experience. Its goal is to provide high-end hospitality and related real estate experiences while growing a portfolio of landmark properties and attractions that attract affluent travelers and investors.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Central and Western District, Hong Kong

Founded

N/A

Get referred to The Hongkong and Shanghai Hotels

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Simplify Jobs

Simplify's Take

What believers are saying

  • 1H 2026 profit returned to HK$23 million after a HK$289 million loss.
  • Greater China RevPAR rose 29% and the US rose 16% in 1H 2026.
  • Board-approved HK$2.1 billion renovations reinforce long-term pricing power and asset relevance.

What critics are saying

  • The Thailand dispute over Peninsula Bangkok remains unresolved since 2019, threatening management rights.
  • HK$2.1 billion renovations at Hong Kong and Tokyo will disrupt earnings through 2026.
  • A weak China or Japan luxury cycle would crush returns at newly ramped hotels.

What makes The Hongkong and Shanghai Hotels unique

  • The Peninsula brand still commands premium rates across Greater China, the US, and Europe.
  • HSH owns irreplaceable trophy assets: Peninsula Hong Kong, Tokyo, London, and Istanbul.
  • The Peak Tram and commercial properties diversify cash flow beyond hotel rooms.

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Benefits

  • Flexible Work Hours
  • Paid Vacation
  • Bus transit reimbursement