Hospice Liaison Nurse

What We Offer

Join Novant Health as a Hospice Liaison Nurse and serve as a vital connection between patients, families, healthcare providers, and hospice services. In this highly collaborative role, you'll help ensure timely access to hospice care by coordinating referrals, conducting clinical assessments, facilitating admissions, and supporting seamless transitions from acute care settings to hospice services.

The primary focus of this role is referral processing and admission scheduling, ensuring eligible patients receive the right care at the right time. You'll partner closely with physicians, case managers, discharge planners, social workers, and healthcare teams to provide education, advocacy, and support throughout the hospice transition process.

• Hospital-based role with direct impact on patient access to hospice services
• Collaborative partnerships with physicians, case managers, social workers, and interdisciplinary teams
• Opportunity to serve as a clinical expert and trusted hospice resource
• Meaningful work supporting patients and families during important healthcare decisions
• Autonomy balanced with strong team collaboration and support
• Professional development and career growth opportunities within Novant Health
• Comprehensive medical, dental, and vision benefits
• Retirement savings plan with employer contributions
• Generous paid time off and wellness resources

What You'll Do

• Process incoming hospice referrals and coordinate admission scheduling
• Conduct comprehensive clinical assessments to determine hospice eligibility and patient needs
• Facilitate hospice admissions and ensure smooth transitions from hospitals and other healthcare settings
• Collaborate with physicians, case managers, social workers, discharge planners, and interdisciplinary healthcare teams
• Educate patients, families, and referral sources on hospice services, benefits, and eligibility requirements
• Support discharge planning efforts and help remove barriers to timely hospice placement
• Build and maintain strong relationships with hospital staff, providers, and community partners
• Ensure compliance with hospice regulations, clinical standards, and organizational policies
• Advocate for patients and families by promoting comfort, dignity, and quality of life
• Coordinate care to ensure exceptional patient and family experiences throughout the transition process

Work Environment

• Primarily hospital-based position serving as an on-site liaison between Novant Health hospitals and hospice services
• Position is based at Huntersville Medical Center (HMC)
• May be required to provide coverage at any of Novant Health's five affiliated hospitals based on business needs
• Occasional field-based admissions and patient visits may be required
• Schedule: Friday, Saturday, and Sunday | 8:00 AM - 8:00 PM
• Dynamic environment requiring strong communication, organization, and relationship-building skills

What We're Looking For

• Education: 4 Year / Bachelors Degree, preferred. Graduate of an accredited school of nursing required; BSN preferred.
• Experience:  Minimum three years' experience in home care or hospice, required.  Previous experience in managed care, infusion care, and case management and previous home health/hospice case management experience, preferred.
• Licensure/Certification: Current RN licensure in appropriate state, required.
• Additional Skills (required):
  • Ability to provide direct patient care, demonstrate excellent nursing skills
  • Excellent verbal and written communication skills, problem solving skills, and basic math skills.
  • Understands hospice philosophy and issues of death/dying and demonstrates competency in pain and symptom management with EOL care.
  • Ability to interpret information to identify each patient’s requirements for care relative to his/her age specific needs.
  • Ability to prioritize, organize and handle varying and unpredictable situation such as emergencies or crisis situations.
  • Must be flexible, versatile, adaptable to change, with good critical thinking, problem solving and diplomacy skills.
  • Knowledge of procedures and nursing standards of practice, both general and specific to the specialties of medical- surgical nursing.
  • Ability to interact effectively with diverse individuals at all levels of authority, in teams and on committees.
  • Actively identifies new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  • Must have computer experience and have reliable transportation to and from all work related assignments and activities.
  • Must be flexible to travel as needed between different locations, as assigned, in all weather conditions and on roads in varying degrees of repair.
  • Must be available for after hours call on rotational basis.
  • Specific vision abilities required by this job include close vision, distance vision, night driving, and ability to adjust and focus.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. 

Job Opening ID

182048