Full-Time
Counter Business Manager
Confirmed live in the last 24 hours
Charlotte Tilbury
1,001-5,000 employees
Luxury skincare, makeup, and fragrance products
Mid
Manchester, UK
- Retail management experience
- A genuine passion for the beauty industry.
- Commercial acumen
- People management experience.
- Strategic planning experience
- Complete Weekly and Monthly productivity reporting to the Retail Manager
- Drive sales success through motivation of the team to hit daily and monthly KPI targets
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
- Own the end-to-end recruitment process in your store, proactively source exceptional talent and provide a magical candidate experience to all applicants
- Identify the training needs of the team in collaboration with the Training Manager and provide feedback about advancement in opportunity areas
- Drive and build your business KPI performance to achieve market leading results and maintain #1 ranking and #1 growth
- Ensure the best customer experience is being delivered, embed the magic service methodology, and build brand awareness by creating lasting emotional connections with customers
- Own your counter metrics and unlock the steps that need to be taken to manage future risks and opportunities
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves
- Be required to be flexible to work on a shift basis, including both early shifts and late shifts.
Charlotte Tilbury Beauty Ltd. specializes in luxury beauty and skincare products, offering a diverse range that includes skincare, makeup, and fragrances. Their products, such as Charlotte's Magic Cream and Magic Serum Crystal Elixir, are designed to meet the needs of beauty enthusiasts who seek high-quality items. The company operates through a direct-to-consumer model via its website and also partners with major department stores for retail sales. What sets Charlotte Tilbury apart from competitors like Estée Lauder and Dior is its focus on innovative formulations, celebrity endorsements, and a strong online presence. The goal of Charlotte Tilbury is to provide premium beauty solutions while enhancing customer engagement through personalized services like virtual consultations and loyalty programs.
Company Stage
Acquired
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
2012
6 month growth
↑ 6%1 year growth
↑ 24%2 year growth
↑ 41%
Simplify's Take
What believers are saying
- The launch of the Neuroscents Collection showcases Charlotte Tilbury's commitment to innovation and staying ahead in the luxury beauty market.
- New store openings in key locations like east London and Glasgow indicate strong growth and expansion potential.
- Strategic partnerships, such as with F1 ACADEMY, enhance brand visibility and open new marketing avenues.
What critics are saying
- The competitive luxury beauty market requires continuous innovation to maintain market share against established brands like Estée Lauder and Dior.
- Expanding physical retail presence involves significant investment and operational risks, especially in uncertain economic climates.
What makes Charlotte Tilbury unique
- Charlotte Tilbury stands out with its innovative product formulations and celebrity endorsements, setting it apart from other luxury beauty brands.
- The company's strong online presence and direct-to-consumer model, combined with retail partnerships, provide a diversified revenue stream.
- Personalized services such as virtual consultations and in-store appointments enhance customer engagement and satisfaction, distinguishing it from competitors.
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