Course Development Team Lead

Salary Range: 70000 to 90000 (Currency: CAD) (Pay period: per-year-salary)

In this role, you will be expected to:

• Deliver the quarterly course roadmap and know exactly where every course sits, from kickoff to launch
• Approach your work with a project management lens: coordinate the course development team to get courses across the finish line, and drive the quarterly and annual planning that keeps everyone aligned
• Plan the next quarter and the next year with leadership, using sales and build data to set targets the team can hit
• Lead and coach the team through weekly status meetings, one-on-ones, and the occasional hard conversation
• Push back with data when a commitment isn't realistic, using real build timelines to make the case
• Own the AI course pipeline, calibrating and training it so outputs improve at the source instead of getting fixed after the fact
• Build the plan for updating older courses, deciding which ones get refreshed and which get rebuilt from scratch
• Serve as the escalation point for content owners and clients, resolving issues and finding a fair path forward
• Coordinate client projects and quotes, keeping clients updated and working with accounting on billing

You might be the right fit if you:

Rallied a team behind a new direction, especially one that didn't have buy-in at the start
Delivered projects on time at a fast pace, and can show the output to prove it
Bring an open mind to a new team, learning how things work and why before you change them
Get hands-on with AI and new technology rather than leaving it to someone else
Communicate clearly in the middle, balancing what the team needs with what leadership needs
Catch the details that matter, like a course title that has to be exactly right before it launches
Make decisions and stand behind them, with sound reasoning you can explain

Qualifications we are looking for:

• At least 2-3 years of experience leading or managing a team, including a few bumps in the road and the course corrections that came with them
• A proven track record of running multiple projects from plan to delivery. You don't need a PMP or a background in e-learning, just real evidence that you know how to get a project done
• Clear written communication, from client status updates to team-wide announcements
• Hands-on comfort with AI tools and the curiosity to pick up new software quickly
• Strong organization and tracking skills, including building and maintaining project trackers, timelines, and status reports
• Comfort working with data to estimate timelines, plan capacity, and back up your decisions
• Experience managing stakeholder or client relationships, including handling escalations and finding fair resolutions

Bonus points if you have:

• Change management experience
• A background in AI integration or process optimization
• Experience in course development, e-learning, or instructional design
• Management experience across more than one organization
• Familiarity with course authoring tools like Articulate Storyline
• Experience quoting or managing client projects

Compensation and benefits:

Employee Stock Ownership Plan (ESOP)
Full medical, dental, and vision coverage
Life insurance and disability insurance
Health spending account
Flexible working hours
On-the-job training and growth opportunities
Free on-site parking