Edifecs Platform Operations Lead
$109.6k - $126.8k/yr
Expert
Master's
Blacksburg, VA, USA
Remote100% remote within the U.S.; candidates from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington are not eligible.
IT OperationsEnterprise Applications
No H1B Sponsorship
US Citizenship Required
About the job
Requirements
- Strong knowledge of Edifecs architecture and transaction lifecycles.
- Strong experience in Amazon Web Services cloud environments.
- Strong hands-on understanding of Edifecs platform architecture and operational behaviors across XEServer orchestrations, batch flows, and execution contexts; XEngine validation, rulesets, and canonical structures; TPM trading partner configuration, routes, and agreements; EDI Gateway visibility, audit, search, and reprocessing; and SpecBuilder implementation guide definitions and map development.
- Experience managing EDI integration and interfaces for inbound and outbound connectivity using AS2, SFTP, FTPS, and HTTPS channels, as well as API-based integrations and gateway services.
- Experience troubleshooting EDI and conducting root-cause analysis of transaction failures, mapping or misalignment defects, partner-specific rejection patterns, batch job flow failures, and throughput or performance degradation.
- Experience optimizing job throughput; tuning engine and JVM performance; managing memory; orchestrating high availability and failover; and using monitoring dashboards for proactive detection.
- Understanding of AWS EC2 instance sizing, operating system tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
- Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
- Knowledge of compliance, audit, and partner governance.
- Infrastructure-as-code experience with Ansible and Terraform.
- Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders.
- Experience gathering and translating business reporting requirements into technical data models.
- Ability to drive ambiguous architecture decisions to resolution with limited direction.
- Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
- Strong documentation practices, including architecture diagrams, data dictionaries, and migration runbooks.
- Ability to collaborate with development, operations, and security teams to ensure seamless production system operations.
- At least 10 years of professional experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
- U.S. citizenship is required.
- Must possess or qualify for a Public Trust (MBI).
- EDIFECS certification is listed under Professional Certifications.
Responsibilities
- Lead the Edifecs application support organization as the Edifecs Platform Manager, ensuring operational stability, scalability, compliance, and strategic alignment.
- Provide technical oversight, manage staffing, and drive roadmap execution.
- Partner with product, architecture, vendor, and business teams.
- Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
- Configure and maintain XEServer, XEngine, Trusted Platform Modules, SpecBuilder, and related modules.
- Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
- Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
- Manage system logging, JVM tuning, and certificate and keystore configurations.
- Support release deployments, environment refreshes, patching, and upgrades.
- Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams.
Desired Qualifications
- Deep hands-on EDIFECS experience with EDI X.12 transaction standards, including X.12 medical claims transactions such as 837, 834, and 277, and 270/271 and 278 transactions.
- Knowledge of HIPAA compliance requirements in cloud data architecture.
- Experience with healthcare payer or PBM systems, clearinghouses, or pharmacy operations.
- AWS certification is a bonus.
About the company
Syms Strategic Group builds and supports information systems for public agencies and commercial organizations, alongside advice on running complex programs. Its technical teams develop custom applications, move systems to cloud platforms and maintain the databases behind day-to-day services. The firm also helps clients plan budgets, improve processes and organize records, connecting technology work with the administrative tasks needed to keep programs operating. Revenue comes from contracted technical and management services, including ongoing support and improvement of client systems. Founded in 2016, Syms Strategic Group is headquartered in Ashburn, Virginia.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Ashburn, VA
Founded
2016
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Simplify's Take
What believers are saying
- Employee training is advertised: SSG's careers page lists continuous training opportunities.
- Client exposure is explicit: the senior process analyst ad includes interviews, workshops and presentations.
- Pay is visible for one role: SSG's cloud principal ad lists a $109,623-$126,790 salary range.
What critics are saying
- Cloud engineers face on-call demands: the principal role includes emergency maintenance and support.
- Remote hiring excludes eight states: the Edifecs operations lead ad lists geographic restrictions.
- Security screening limits eligibility: the solutions architect posting requires U.S. citizenship and Public Trust eligibility.
What makes Syms Strategic Group, LLC (SSG) unique
- Veteran ownership is verified: SSG identifies as an SBA-verified, service-disabled veteran-owned small business.
- Maryland has a buying route: SSG lists a subcontractor place on the state's START 2024 technology agreement.
- Finance work extends beyond development: SSG's Veterans Health Administration portfolio includes product delivery, operations and security compliance.
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