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Halton Healthcare

Publicly funded regional hospital network

Senior Accounting Clerk - Accounts Receivable

Accounts Payable/ReceivablePosted on Nov 12
Full-timeOakville, ON, Canada$34.56 - $43.21 /hrIn-person

About the Job

Requirements

  • A diploma or university degree is required.
  • At least 2 years of related accounts receivable and collections experience in a large, complex environment is required.
  • Advanced Excel skills and experience working with computerized databases are required.
  • The candidate must be able to discuss financial coverage and payment collection with patients, family members, and private or public insurance companies.
  • The candidate must demonstrate compassion and judgment when discussing sensitive financial matters with patients and families in person, at the bedside, by phone, or by email, and handle these matters professionally.
  • Effective verbal and written communication, interpersonal, and customer service skills are required, as is the ability to establish effective working relationships.
  • The candidate must be able to multitask and meet deadlines in a high-stress environment.
  • The candidate must be detail-oriented and accurate.
  • New hires must obtain pre-employment medical clearance and comply with the hospital's immunization and vaccination policies, unless a documented medical exemption applies.

Responsibilities

  • Communicate with hospital clinical staff, social workers, physicians, patients and their families, and insurance agencies.
  • Manage self-pay, co-payment, and preferred accommodation portfolios and serve as the primary contact for internal and external inquiries.
  • Review self-pay, co-payment, and preferred accommodation accounts for completeness and billing and revenue accuracy.
  • Reconcile self-pay, co-payment, and preferred accommodation accounts in Excel monthly and investigate discrepancies.
  • Collect on accounts promptly and mitigate delinquency risk through follow-up and payment plan negotiation.
  • Maintain and communicate policy and procedure documentation related to uninsured patients, co-payments, and preferred accommodation.
  • Liaise with third-party collection agencies, including transmitting and receiving electronic files in accordance with hospital policy.
  • Assist the manager in preparing monthly Accounts Receivable reporting, downloading text files and converting them into Excel pivot tables and advanced formula reports.
  • Prepare detailed aging subledger reconciliation analyses in Excel to clear old accounts, overpayments, and billing errors.
  • Perform administrative duties, including filing and data entry.
  • Visit patients at their bedside to obtain signatures, meet with patients and families on-site, and communicate by telephone and email.
  • Support hospital revenue generation and optimization initiatives.
  • Perform other duties as assigned.

Desired Qualifications

  • Healthcare experience is preferred.
  • Meditech experience is preferred.
  • Business or Accounting as a major is an asset.
  • Experience in conflict management is an asset.

About the Company

Halton Healthcare

Publicly funded regional hospital network

Halton Healthcare operates three community hospitals in Ontario's Halton Region and provides a wide range of hospital and community-based care. Its services include 24/7 emergency care, medical and surgical care, maternal and child health, mental health, geriatrics, rehabilitation, diagnostics, and ambulatory clinics, with advanced robotic surgery enabled by the da Vinci system since May 2026. It is publicly funded by the Ontario Ministry of Health and holds Accreditation Canada's highest standing for quality and patient safety, reflecting a commitment to integrated care. Its goal is to deliver compassionate, high-quality, and integrated community hospital care to about 400,000 residents across Oakville, Milton, and Halton Hills.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oakville, Canada
Founded
1998

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