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StepStone Hospitality

Manages hotels and restaurants for property owners

Security Officer

Security Guarding & PatrolPosted on Nov 13
Part-timeCharlotte, NC, USANo salary listed

About the Job

Requirements

  • At least one year of security experience is required.
  • Proven experience as a security officer or guard is required.
  • Knowledge of legal guidelines for area security and public safety is required.
  • Familiarity with report writing is required.
  • Excellent surveillance and observation skills are required.
  • Experience using surveillance systems is required.
  • A high school diploma is required.

Responsibilities

  • Patrol the lobby, corridors, common areas, and other public areas to detect suspicious behavior, fires, unsafe conditions, and damaged or inoperative safety equipment.
  • Confer with management and interview guests, associates, and others to detect infringements, disturbances, complaints, theft, vandalism, and other concerns.
  • Warn or eject troublemakers and caution careless persons.
  • Obtain assistance for accident victims and file accident reports.
  • Notify staff of the presence of persons with questionable reputations.
  • Assist management and enforcement officers in emergency situations.
  • Enter and check rooms of guests suspected of nonpayment to confirm suspicions and remove remaining personal property.
  • Establish and supervise operational procedures for fire prevention and fighting, traffic control, guarding and patrolling property, orienting and monitoring personnel involved with classified information, and investigating accidents and criminal acts.
  • Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner.

Desired Qualifications

  • One year of customer service experience is preferred.

About the Company

StepStone Hospitality

Manages hotels and restaurants for property owners

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Providence, RI
Founded
2009

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