Cleveland Clinic

Non-profit medical center delivering care

Outpatient Clinical Care Assistant - Neuro Expansion

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeCleveland, OH, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
Ability to read, write, and speak English and follow oral and written instructions.
Understanding of human anatomy sufficient to perform job duties.
Knowledge and understanding of basic patient care activities.
Basic knowledge of math.
Successful completion of Basic Life Support through the American Heart Association or American Red Cross is required within the new-hire period.
Good interpersonal skills to interact with staff, patients, and family members.
Strong organizational skills to set priorities, organize work activities, and complete assigned work.
Ability to work in a stressful environment and take appropriate action.
At least one year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting is required.
Ability to perform full-body motion to move and lift patients, with manual finger dexterity and good eye-hand coordination; the work involves extensive standing and walking.
Ability to exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly to move objects.
Must follow standard precautions and use personal protective equipment as required.
Must comply with the Cleveland Clinic influenza prevention program by obtaining an annual influenza vaccination or an approved exemption.
Employment offers are subject to testing for controlled substances.

Responsibilities

Complete the rooming process, including taking vital signs, height, and weight, completing intake questions, documenting findings, and reporting abnormal findings to an RN or LIP.
Collect patient specimens, perform point-of-care testing, and prepare specimens for transport to the laboratory.
Prepare patients for exams, tests, and procedures, and assist with exams, treatments, and procedures using sterile technique as applicable.
Assist with procedures such as electrocardiograms, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
Perform directed patient treatments, including applying heat or cold, simple sterile dressing changes, and applying or removing casts, braces, and splints.
Review printed instructions with patients.
Assist with wound care under the direction of the LIP.
Document in the electronic health record and assist with management of in-baskets and closure of care gaps.
Set up the clinic for daily operations and close it in accordance with departmental guidelines.
Stock supplies and linens; clean and monitor expiration dates; restock the dressing supply cart; check automated external defibrillator units and oxygen tanks; and empty needle boxes using appropriate safety measures.
Maintain designated work areas in a clean and orderly manner.
Assist with regulatory and safety monitoring and compliance audits as directed.
Collaborate with healthcare team members to promote patient care and the overall functioning of the department.
Participate in department meetings and perform duties independently and assertively under the direction of an RN and/or LIP.
Initiate cardiopulmonary resuscitation and other emergency measures as required.
Perform assigned administrative or clerical duties, including filing, reception, scheduling, data entry, patient outreach, and patient registration.

Desired Qualifications

Proficiency in the use of an electronic medical record is preferred.

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Outpatient Clinical Care Assistant - Neuro Expansion

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

NI Administration-Neurological Institute

Job Code

G13002

Shift

Days

Schedule

7:00am-5:00pm

Job Summary

Provides or assists with basic patient care activities in an outpatient clinic, under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP) with technical skills specifically identified on applicable skills checklist for which training and competency have been established.

Job Details

Job Responsibilities:

Completes the rooming process, to include but not limited to vitals, height, weight, and completion of intake questions and documents and reports abnormal findings to RN or LIP.
Collects patient specimens, performs Point of Care Testing, and prepares specimens for transport to lab.
Prepares patient for exams, tests and procedures and assists with exams, treatments and procedures using sterile technique as applicable.
Assists with procedures such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, and disinfection and sterilization.
Performs patient treatments as directed, to include the application of heat or cold, simple sterile dressing changes, and application and removal of casts, braces and splints.
Reviews printed instructions with patients.
Assists with wound care under the direction of the LIP.
Documents in the electronic health record and assists with management of in-baskets and closure of care gaps.
Assists with setting up the clinic for daily operations and closing clinic in accordance with departmental guidelines.
Stocks supplies and linens as applicable. Cleans, monitors expiration dates and restocks dressing supply cart, checks AED units and oxygen tanks, and empties needle boxes using appropriate safety measures.
Maintains all designated work areas in a clean and orderly manner.
Assists in regulatory and safety monitoring and compliance audits as directed.
Collaborates with members of the health care team to promote the delivery of patient care and the overall functioning of the department.
Participates in department meetings and performs duties in an independent and assertive manner under the direction of an RN and/or LIP.
Initiates CPR and other emergency measures as required.
Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, patient outreach and patient registration.
Other duties as assigned.

Education:

High School Diploma or GED.
Ability to read, write and speak English and follow oral and written instructions.
Understanding of human anatomy sufficient to perform job duties.
Knowledge and understanding of basic patient care activities.
Basic knowledge of math.
Additional formal training /education may substitute some or all stated experience.

Certifications:

Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross required within new hire period.

Competencies (Complexity of Work):

Requires good interpersonal skills to interact with all staff, patients and family members.
Requires strong organizational skills to set priorities, organize work activities and complete assigned work.
Must be able to work in a stressful environment and take appropriate action.

Work Experience:

Minimum one year recent health care experience in a hospital, ambulatory, homecare, assistant living, nursing home or long term care setting required.
Proficient in the use of an electronic medical record preferred.

Physical Requirements:

Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.

About the Company

Cleveland Clinic

Non-profit medical center delivering care

Cleveland Clinic runs a nonprofit academic medical center that delivers patient care, conducts research, and educates future clinicians. It provides in-person hospital services, surgeries, and telehealth options, plus digital tools like MyChart to manage care, as well as provider tools such as DrConnect and eRadiology to coordinate care. It differentiates itself by combining clinical care, medical research, and education under a nonprofit model with a broad international network and a strong emphasis on safety and quality. Its goal is to deliver high-quality medical care while advancing medical knowledge and training clinicians to improve health outcomes for diverse populations, globally.

Company size: 10,001+
Company stage: Grant
Total funding: $74.7M
Headquarters: Cleveland, OH
Founded: 1921

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