HybridThree days on-site per week required. Candidates must be located in the London area or willing to relocate before starting.
Product & Experience DesignProduct Design
About the job
Requirements
Strong hands-on experience in user experience, product, service, or interaction design.
A portfolio showing thoughtful, real-world design solutions and the thinking behind them.
Mastery of Figma, Miro, Google Workspace, and other prototyping and collaborative tools.
Strong prototyping skills with the ability to quickly bring ideas to life and explore interactions at different levels of fidelity.
Hands-on experience with artificial intelligence tools such as ChatGPT, Midjourney, Runway, ElevenLabs, GitHub Copilot, or a custom stack.
A track record of using artificial intelligence in the design process through prototyping, testing, or building internal tools.
A solid understanding of interaction design principles, accessibility, and inclusive design.
Experience launching digital products or services that put people first.
A structured approach to problem-solving and the ability to turn creative concepts into clear, actionable design.
Comfort working in an agile, collaborative, fast-moving environment.
The ability to clearly articulate ideas, rationale, and ambition.
Responsibilities
Lead the user experience design on products, services, and platforms across a range of industries.
Explore how artificial-intelligence-powered interactions, including conversational user interfaces, generative interfaces, and smart automation, can deliver more human experiences.
Design experiences that evolve and adapt to human interactions.
Use generative technology and other tools to concept, prototype, and test ideas.
Translate research into clear user flows, wireframes, and design systems.
Collaborate with visual designers, strategists, technologists, and clients to shape the work.
Facilitate workshops and collaborative working sessions.
Present and rationalise design decisions to internal teams and external stakeholders.
Contribute to building, leading, and evolving design teams at R/GA.
Experiment with artificial-intelligence-powered design tools and build custom tools when appropriate.
Desired Qualifications
A strong sense of craft and attention to detail.
A drive to contribute to the culture of a progressive, multidisciplinary team.
Curiosity about the future of user experience and the role of artificial intelligence in its evolution.
R/GA EMEA
Senior Experience Designer
Location: London / Hybrid
About R/GA
R/GA is an independent creative innovation company built for the intelligence age. We harness the power of design and technology to create more valuable experiences for people and brands.
From reimagining interfaces with AI to launching entirely new platforms and services, we help organisations adapt to what’s next and shape what comes after. Our teams combine craft, curiosity and technology to deliver work that drives both business and human impact.
At R/GA, we don’t just respond to change — we help shape it.
The Role
This is a craft-driven role for someone who can confidently tackle today’s experience design challenges while helping shape the interfaces of the future. It’s about designing experiences that are intuitive, intelligent and inclusive, grounded in solid UX principles and open to evolution. Experimentation is essential; we’re looking for someone who questions convention, embraces emerging technologies and contributes to defining new standards in an AI-driven world.
We’re also looking for people who bring energy and ambition. Designers who care deeply about the craft, get excited by complex problems, and see design as a superpower.
You’ll work closely with strategy, technology, creative and client teams to turn insight into innovation. Whether you’re mapping a product journey, prototyping a new interaction, or pushing the limits of what AI tools can do, you’ll bring a clear perspective on how technology can unlock better experiences for people and brands.
On any given day you might be
Lead the UX design on products, services and platforms across a range of industries
Explore how AI-powered interactions (e.g. conversational UIs, generative interfaces, smart automation) can deliver more human experiences
Design experiences that evolve and adapt to human interactions
Use generative technology and other tools to concept, prototype, and test ideas faster and smarter
Translate research into clear user flows, wireframes, and design systems
Collaborate with visual designers, strategists, technologists and clients to shape the work
Facilitate workshops and collaborative working sessions
Present and rationalise design decisions to internal teams and external stakeholders
Contribute to how we build, lead and evolve design teams at R/GA
You’d be the right fit if you
Are curious about what’s next for UX and see AI as a key part of that evolution
Have experience launching digital products or services that put people first
Bring a clear, structured approach to problem-solving
Have the ability to turn creative concepts into clear, actionable design
Think in systems and patterns, not just screens
Are comfortable working in an agile, collaborative, fast-moving environment
Can clearly articulate your ideas, rationale and ambition
Are excited to experiment with AI-powered design tools, and build your own
Have a strong sense of craft, care about the details, and take pride in making things better
You bring
Strong hands on experience in UX, product, service or interaction design
A portfolio that shows thoughtful, real-world design solutions and the thinking behind them
Mastery of Figma, Miro, Google Workspace and other prototyping and collaborative tools
Strong prototyping skills with the ability to quickly bring ideas to life and explore interactions at different levels of fidelity
Hands-on experience with AI tools such as ChatGPT, Midjourney, Runway, ElevenLabs, GitHub Copilot, or your own custom stack
A track record of using AI in your design process, whether through prototyping, testing, or building internal tools
A solid understanding of interaction design principles, accessibility, and inclusive design
A drive to contribute to the culture of a progressive, multidisciplinary team
Location This role is based in London and requires in-office collaboration three days per week: Wednesday, Thursday, and one additional day of your choice. Candidates must be located in the London area or willing to relocate before their start date.
Diversity
Everyone is welcome at R/GA, and we are committed to empowering our talent to bring their authentic self to work. If you have any requests or requirements to support you throughout the interview process, please let us know.