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CCC Intelligent Solutions

Auto insurance claims platform for carriers

Director GTM Enablement

Sales OperationsConfirmed live in the last 24 hours
Full-timeChicago, IL, USAHybrid

About the Job

Requirements

  • 10+ years of progressive leadership experience in GTM enablement, revenue enablement, sales leadership, GTM strategy, revenue operations, or related commercial roles, ideally in a B2B, SaaS, technology, or complex enterprise sales environment.
  • Background leading enablement teams, Centers of Excellence, or large cross-functional transformation initiatives, with the ability to consolidate fragmented enablement and role-excellence activities into a scalable operating model.
  • Strong understanding of revenue operating models, GTM motions, sales methodology, pipeline management, forecasting discipline, customer relationship management workflows, manager inspection routines, and sales leadership needs.
  • Demonstrated success designing onboarding, ramp, certification, sales methodology, deal execution, launch readiness, manager coaching, or role-based enablement programs.
  • Experience partnering directly with senior Sales and Revenue leadership to improve seller performance, operating discipline, field adoption, and GTM execution.
  • Ability to operate strategically while establishing practical standards, governance, programs, communications, and reinforcement mechanisms that sellers and managers can use immediately.
  • Data-driven mindset with proven ability to diagnose systemic capability and execution gaps, define behavior-change goals, build metrics and feedback mechanisms, and connect enablement activity to revenue outcomes.
  • Strong familiarity with customer relationship management platforms, sales engagement tools, learning platforms, content management systems, conversational intelligence tools, revenue analytics, and artificial-intelligence-enabled sales productivity capabilities.
  • Strong written, verbal, facilitation, executive presentation, and change communication skills, with the ability to simplify complexity, influence stakeholders, and align cross-functional teams around shared RevOps and GTM priorities.
  • Strong change management capability, including experience driving adoption of new processes, tools, messaging, operating cadences, artificial-intelligence-enabled workflows, and role expectations.
  • Collaborative leadership style with credibility across Sales, RevOps, Marketing, Product, Customer Success, Finance, Analytics, Systems, Human Resources, and Learning teams.
  • Comfort working in a fast-moving transformation environment where the enablement function must balance strategic operating model buildout with urgent field needs.

Responsibilities

  • Define and lead the GTM Enablement Center of Excellence strategy aligned to CCC’s RevOps operating model, revenue priorities, GTM initiatives, and commercial execution goals.
  • Consolidate and scale enablement, role excellence, onboarding, certification, readiness, and reinforcement activities into a clear operating model with consistent governance, intake, prioritization, and measurement.
  • Define and maintain decision rights and ownership boundaries across GTM Enablement, Sales leadership, Product Marketing, Learning, RevOps Systems, and other partners.
  • Deliver role-based enablement programs for seller onboarding, ramp, sales methodology, deal execution, pipeline activation, manager coaching, product launch readiness, tool adoption, and ongoing skill development.
  • Implement CCC solution portfolio strategy across relevant sales and revenue roles by translating market priorities, role expectations, and GTM motions into practical enablement programs and field behaviors.
  • Establish role-specific proficiency expectations and equip frontline leaders to coach, assess, and reinforce required field behaviors.
  • Translate approved portfolio and market strategies into role-based readiness and field execution programs.
  • Translate enterprise and RevOps priorities into clear field execution plans so revenue teams understand process changes, operating cadences, customer relationship management expectations, data hygiene standards, workflow requirements, and performance metrics.
  • Partner with Sales and RevOps Business Partners to identify capability gaps, performance barriers, field friction, pipeline-quality issues, and productivity opportunities across markets, segments, and roles.
  • Focus diagnosis on systemic capability, process, tool, content, and role-clarity barriers, and route issues to the appropriate accountable function.
  • Oversee development and maintenance of high-impact enablement assets, including playbooks, sales plays, discovery guides, qualification standards, talk tracks, objection handling, competitive positioning, value messaging, launch readiness materials, and manager inspection tools.
  • Partner with Product, Product Marketing, Customer Success, Learning, and Product Operations to coordinate launch activation, seller readiness, customer-facing messaging, and field materials, ensuring they are actionable and aligned to ownership boundaries.
  • Establish the strategy, standards, governance, and quality expectations for enablement content, with selective hands-on development for the highest-priority initiatives.
  • Drive adoption of sales tools, systems, workflows, and artificial-intelligence-enabled productivity capabilities through practical training, reinforcement mechanisms, usage reporting, and feedback loops.
  • Rationalize and standardize enablement tools, content repositories, workflows, and communications to reduce duplication, simplify the seller experience, and improve efficiency.
  • Own role-based adoption, proficiency, reinforcement, usage insights, and field feedback for GTM Enablement; technology owners retain accountability for architecture, configuration, administration, and roadmap.
  • Establish leading indicators for readiness, proficiency, adoption, content effectiveness, and manager reinforcement.
  • Define shared measures with Revenue Operations and commercial leadership for ramp progression, process adherence, pipeline quality, and productivity.
  • Evaluate enablement contribution to broader outcomes such as conversion, win rate, sales-cycle efficiency, forecast confidence, and quota attainment.
  • Lead cross-functional change management efforts that improve seller readiness, reinforce new ways of working, and create measurable behavior change across the revenue organization.
  • Align Sales, RevOps, Marketing, Product, Customer Success, Learning, Analytics, and Systems teams around shared priorities and consistent field execution.
  • Own the governance through which GTM enablement priorities are evaluated, sequenced, resourced, launched, reinforced, and measured.

Desired Qualifications

  • Experience in a private equity-backed, high-growth, transformation, or scale-up environment.
  • Prior experience as a Revenue Operations leader or enablement leader supporting enterprise, mid-market, or multi-segment sales organizations.
  • Experience building or relaunching an enablement function, Center of Excellence, operating model, governance structure, or work intake model from the ground up.
  • Experience rationalizing enablement technology, content repositories, communications channels, or sales productivity tools.
  • Familiarity with artificial-intelligence-enabled sales productivity tools, workflow automation, and modern enablement technologies.
  • Experience supporting annual planning, sales kickoff, quarterly launches, product activation, territory/quota rollout, sales methodology implementation, or major GTM transformation initiatives.

About the Company

CCC Intelligent Solutions

Auto insurance claims platform for carriers

CCC Intelligent Solutions provides a data-driven platform that connects auto insurers with collision repair shops to standardize and speed up vehicle damage estimates and claim handling. Its core asset is a networked database of parts and labor information that supports digital workflows and AI-powered tools for the auto claims process. The value grows through network effects as more insurers and shops join, creating a more complete data ecosystem and smoother claim routing. The goal is to expand this network and tooling to reduce friction, speed settlements, and become the central digital backbone of auto claims.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Chicago, IL
Founded
1980

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