Customer data is the fuel that drives all modern businesses. From product analytics, to marketing, to support, to advertising, advanced data analysis in the warehouse, and even sales – customer data is the raw material for each function at a modern business.
Harnessing that customer data and getting it to the marketing and analytics tools that require it has always been a challenge….until now.
Freshpaint is a Customer Data Platform that powers the entire customer data pipeline and integrates all your tools. We make it really easy for technical teams like engineering, data, and even product to collect customer data. Then we make it really easy for business teams like product, marketing, sales, support, and more to access customer data in the tools they use day-to-day.
We’re fully remote. If you strongly value in-person work, Freshpaint is likely not the best fit for you. Even though we don’t care where you’re located, we do need employees to work US timezone hours. Many of our team is concentrated in various metro areas like SF or NYC.
To balance out our remote-ness, we gather the team 2-4 times per year for offsites. We’ve been to Greece, Santa Fe, San Francisco, and Anderson Valley in the recent past.
We’re backed by leading investors including Y-Combinator, Intel, Abstraction Capital, Data Community Fund, Comma Capital, Pioneer Fund, Hustle Fund, and angel investors like the Head of Data from Slack, Head of Data at LinkedIn, and more.
Who we are:
Freshpaint was founded by web analytics veterans who noticed that the problem of collecting customer data and getting it to all the tools you need to run your business was still not solved. We started as part of Y Combinator’s S19 cohort. We launched our MVP in January 2020, and spent the rest of 2020 working with a handful of early customers to build the product. In 2021 we focused on getting our go-to-market wheels turning and scaling our customer base for the first time. We’ve increased ARR by nearly 10x in the last 12 months.
Our team has deep analytics and growth experience, with all of us coming from high-growth companies like Heap, Mixpanel, Tray.io, Gorgias, and Quantum Metric.
If you value lots of freedom and ownership in your work, interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home.
This role will give you the opportunity to:
Work at a scale of data few companies work at - Freshpaint processes billions of data points each month and we are only just getting started.
Get hands on with many aspects of running a startup - you’ll get exposure to customers, sales, product, growth, and more.
Delight customers. You’ll be able to ship features that provide immediate benefits to our customer base.
What you’ll be doing:
Work on scaling our core infrastructure. We want to process magnitudes more data than we are today
Design and architect new pieces of our data processing infrastructure. We are always building new ways of processing data and with that comes the need to architect new systems
Build new user experiences. You’ll be working on building additional functionality in our app, both on the frontend and the backend.
Requirements - what you’ll bring:
(If you don’t meet all of these requirements, you should still apply. We’re big on high-slope individuals, so if you can quickly grow into some requirements we’d love to hear from you)
You have at least 3 years of experience in a software engineering role
You learn fast and are able to get up to speed quickly on new tools and technologies
You get things done – fast. You take ownership and solve problems when you see them
You are able to understand and reason about complex systems
You have high empathy and a keen sense of understanding how other people think
[Bonus] You’re familiar with our tech stack - Golang, Typescript, AWS, Postgres
[Bonus] You’re familiar with the analytics/customer data/big data space
Benefits - what we offer in return:
Joining a high-growth venture-backed startup on the first floor. You will be employee #15 to 20 ish.
Competitive compensation with generous, employee-friendly equity. We have a 10-year exercise window.
Freshpaint Fridays: Half-day Fridays. Every week.
Unlimited PTO, with a minimum requirement of 2 weeks per year. Plus various observed holidays.
100% remote
Flex in-office if you want with $150 WeWork credits each month
401k
Health, dental, and vision insurance 100% covered by the company (some states it’s 99% because laws).
Mental health benefits - therapy appointments and more covered by the company
2 Treat Yourself Days per year: We’ll pay you $100 to take a day off and do whatever makes you happy. The only catch is you have to share what you did with the rest of the team.
Generous parental leave
Paid Spotify
Health & Wellness benefit – gym membership or similar covered
Regular team offsites 2-4 times per year. We’ve been to Greece, Santa Fe, and Anderson Valley (CA) recently. Our next offsite is planned for Mexico.
Ownership of your work, collaboration with a close team, and direct access to founders and what it’s like to build a startup. If you leave to start your own company, we’d love to be your first angel investors.
If you are interested in reading more about our team and our values, check out our team page.
Interested? How to apply
Please reach out even if you don’t meet all criteria! If you’re smart and driven, we’d love to hear from you.
