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Walmart

Sells groceries and essentials in stores and online

GM Coach

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeBirmingham, AL, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Have two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successfully complete the firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition where state-specific requirements apply, hold a current state-issued Certificate of Eligibility.
  • Attend and successfully complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating about store operations, technology, business initiatives, merchandising and company direction, leading change efforts, setting clear expectations, implementing business solutions, and communicating objectives effectively.
  • Model customer service standards for store associates by following and demonstrating the One Best Way service model, managing and supporting customer-service initiatives, ensuring customer needs, complaints and issues are resolved, implementing action plans to correct deficiencies, and leading process improvements to provide a high-quality customer experience.
  • Drive financial performance and sales for the designated store area by reviewing and evaluating profit and loss statements; managing and assisting with budgeting, forecasting and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow and operational processes; and implementing action plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and provide development opportunities for hourly associates by hiring, training and mentoring associates, assigning duties, setting expectations, recognizing associates, communicating expectations, promoting belonging, and recruiting and developing qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete and oversee job-related activities and assignments by maintaining stakeholder relationships, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress, identifying improvement opportunities, adapting and promoting continuous learning.
  • Supervise and provide development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition and promoting belonging.
  • Ensure compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by implementing action plans, supporting the Open Door Policy, and providing direction and guidance in business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas and experiences, and foster a workplace where associates feel seen, supported and connected and have opportunities to thrive and perform.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact to motivate and influence.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics and compliance; model company values; hold oneself and others accountable; and support company goals through positive impact, belonging, waste elimination and participation in local giving.
  • Deliver results while putting customers first, adapting to how, where and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions using data, insights and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners and communities in planning.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Have a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Have general work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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