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University Physicians' Association

Practice support for physician groups

Office Supervisor - UT Regional Health Centers

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A minimum of 3 years of office management experience in a healthcare setting.
  • Must be willing to travel between the Knoxville, Lenoir City, and Sevierville locations.
  • Knowledge of billing processes, scheduling, and healthcare compliance.

Responsibilities

  • Oversee daily clinic flow to ensure efficiency and patient satisfaction.
  • Manage staff schedules, weekly payroll, and performance reviews.
  • Develop and implement office policies in alignment with hospital standards.
  • Coordinate financial performance, including reimbursements and operating costs.
  • Partner with billing teams to ensure accurate charge capture and reimbursement.
  • Serve as the liaison between providers, staff, vendors, and hospital departments.
  • Monitor quality measures and implement process improvements.
  • Handle compliance requirements.
  • Resolve customer satisfaction concerns promptly and professionally.
  • Perform other duties as assigned by the Practice Administrator.

About the Company

University Physicians' Association

Practice support for physician groups

University Physicians' Association provides administrative and practice-management support for physicians and clinical groups in Tennessee. Its services help medical practices manage billing, finance, human resources, operations and other non-clinical functions that support patient care. The organization works alongside affiliated physicians and health-system partners rather than replacing the clinicians delivering treatment. UPA’s role is healthcare administration and physician enterprise support, making it distinct from a university, hospital or independent insurance carrier. Service delivery depends on clinical, operational and administrative teams working across its care settings.

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