Operating System Operative

We are currently offering an excellent opportunity for a Remote Operating System Operative to join our team in Stanford-Le-Hope. The goal of the position is to operate Automated Stacking Cranes (ASCs) via remote control consoles, which are supported by cameras and video equipment. The goal is to maintain an efficient operation of the ASCs to ensure customer service KPIs are met while adhering to company standards, policies, and procedures.

This role works a 12-hour day and night shift, on a 4 on 4 off shift pattern (Covering both weekdays and weekends)

About The Role 
How will you contribute:  

•  Remotely operate ASCs from an office, in circumstances that prevent the ASC from operating in automated mode including: 
         o    Loading containers on trucks and terminal chassis on landside interchange zones.
         o    Unloading containers from trucks and terminal chassis on landside interchange zones.
         o    Driving to or out of the maintenance position.
         o    Picking and grounding operations in automatic mode can also be done remotely.
         o    Checking height of container stacks and container ID’s.
•  Remotely operate ASC’s during the final landing phase of containers onto vehicles when required.
•  Use the Terminal operating systems, monitor the shipside and landside operations
• Work closely with other operational staff to meet the requirements of the port
•  Communicate through voice radio, answering all incoming calls from operators and others, accurately and promptly resolving problems.
• Be fully flexible in the duties carried out within the Control Room
• Have a thorough knowledge of the Company’s operating procedures for Control and Terminal.

What will you Bring. 
Qualifications, Skills & Experience: 

•    Minimum educational level: GCSE Maths & English Grade C + or equivalent 
•    Tertiary educational level or military training an advantage.
•    Experience within a similar role or operating an RC desk is preferred. 
•    Experience working with an operational, industrial or port industry related role. 
•    Demonstratable experience dealing with external customers either face to face or over the phone is essential. 
•    Good IT skills, with experience working on systems and use of all Microsoft applications. 
•    Excellent communication skills both verbal and written. Experience with radio communications would be advantageous. 
•    Excellent interpersonal skills with an ability to work under sustained pressure.
•    Good organisational skills with attention to detail.
•    Can do attitude with the willingness to learn and develop within the role
•    Ability to maintain high levels of concentration at all times.
•    Flexibility with the ability to work additional hours when necessary.

NOTE: All our roles are subject to the below: 

•    Eligibility to work in the UK 
•    We may close our roles early, depending on the number of applications 
      received. 
•    A full valid UK driving licence or appropriate international licence allowing 
      you to drive on UK roads. 
•    Due to manufacturing guidelines on equipment and site safety critical health
     and safety requirements, we have strict weight and medical requirements       
     that need to be met and maintained.  For our safety critical roles health and 
     medical and fitness checks are performed. Requirements include, but are not 
     limited to, weight, height, blood pressure and hearing.

Compensation 
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World 
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions of people around the world. DP World is here to make trade flow better, changing what’s possible for the customers and communities we serve globally. With more than 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that’s fit for the future. By integrating our physical infrastructure with cutting-edge technology, we create efficient end-to-end solutions, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Economic Zones, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.  

      The DP World family comprises of syncreon, Imperial and P&O.