Manager Assistant

Job Responsibilities:

Administrative 

Provide administrative support including correspondence, scheduling and meeting preparation. 

Draft and distribute agendas, notices, email blasts, reports and meeting minutes. 

Maintain vendor records, insurance documents, contacts, calendars and websites.

Assist the assigned Manager with Action List items and updates. 

Maintain and process all Association invoices and coordinate with accounting for proper billing. 

Order and maintain supplies

Assist the assigned Manager with Action List items, updates and other duties as assigned by management. 

Architectural Review

Act as the liaison under the direction of the Manager, to the Architectural Review Committee and other committees as may be established by the Board of Directors. 

Interact with homeowners, communicate status and prepare letters throughout the process and monitor progress of construction. 

Coordinate inspections by the Chief Engineer and sound testing with inspector and homeowners as required. 

Member Services/Hospitality

Respond to and address resident concerns and complaints.

Supervise the issue of access devices, fobs, and transponders.

Assist new owners with completion of registration forms and review of documents. 

Assist Management with training, supervising and scheduling the front desk staff. 

Provide front desk coverage during Front Desk staff’s absences or when required. 

Qualifications / Requirements:

Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
High school diploma or GED required.
Minimum of 2 years of office experience. HOA or residential property management, hotel, or related industry experience preferred. 
Excellent organizational, communication, and multitasking skills.
Strong judgement, professionalism and customer service focus.
Demonstrates confidentiality and diplomacy when handling challenging situations.
Must be flexible and willing to work occasional overtime when needed.
Strong writing skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.

Why Join Action:

Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
Team Member Perks:
Comprehensive health benefits and paid time off package for qualifying employees
On-going hospitality and property management training
Opportunities for career growth and advancement
Values-driven company culture promoting teamwork and excellence