Location: US remote. Pacific-hours overlap preferred

You’re the kind of person who helps others succeed.

You’re sharp, resourceful, and calm under pressure—the one people count on when technology misbehaves. You love solving problems, restoring order, and creating moments where others can breathe again because you’ve got it handled.

But lately, you might be craving a team that matches your standards—where doing great work and helping others thrive go hand in hand.

That’s where Endsight comes in.

Who We Are

Endsight is a fast-growing IT Managed Service Provider built on one core belief:
When we help others thrive, we thrive too.
We partner with small and mid-sized organizations—including nonprofits—to ensure their technology performs flawlessly so they can focus on what they do best.
We’re a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great university—you’ll grow quickly, connect deeply, and do work that truly matters.

You’ll be both the frontline hero and trusted guide for our clients, helping them succeed through technology that simply works.

Your days will include:

Providing remote IT support across a variety of systems and platforms
Solving complex challenges with patience, curiosity, and a service-first mindset
Collaborating closely with teammates to create consistently excellent client experiences
Continuously learning new technologies and sharpening your craft
Heading onsite for hands-on installations, configurations, and troubleshooting as needed.

Who Thrives Here
You’ll fit right in if you:

Take pride in helping others succeed
Love mastering your tools and improving your craft
Communicate clearly and stay composed under pressure
Are energized by teamwork and mutual respect
Want to grow in a place where your success helps everyone win

Required:

Must have 5 years minimum IT Help Desk
Must have 3 years IT MSP experience
Strong aptitude for Customer Service
Ability to organize and manage multiple priorities
Excellent analytical, verbal, and written communication skills
Ability to adapt quickly to new technologies and changing business requirements
Able and willing to collaborate as part of a team
Respond to situations effectively, maintaining poise and focus

Preferred:

Certifications: CompTIA (A+, Network, Security), Microsoft Associate/Expert, VMware, Apple, Citrix
Bachelor's degree (in a related field) or equivalent experience
Strong Networking Skills

Join a Team That’s All-In on Helping You Thrive

If you’re ready to perform at a high level, learn like crazy, and make a real impact for the people you serve—Endsight is where you belong.

Apply today and let’s build something excellent together.

Endsight

IT Help Desk Engineer

About the Job

Requirements

Responsibilities

Desired Qualifications

Join a Team That’s All-In on Helping You Thrive

About the Company

Endsight

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