Agile Program Management - Director, Financial Services

Company description

About Us 

About Publicis Sapient

Most companies in the AI era do one of two things: they advise, or they sell you a tool. We do both. Publicis Sapient is a technology company that provides enterprise AI platforms and services, which means we build our own AI platforms and bring the strategists, product thinkers, designers and engineers who make them work inside the world's most complex businesses. It's where people and products shape the future of enterprise, and where your ideas actually reach the organizations that run the world. If you want to question how things are done, learn continuously and do the best work of your career alongside 20,000 people across 28 countries, you're in the right place. Come build with us.

Our Commitment to Inclusive Hiring

We are committed to fostering and encouraging an inclusive and welcoming environment for everyone and we believe great talent comes from many different backgrounds, experiences, and perspectives. That's why we're committed to creating a hiring process where everyone has an equal opportunity to succeed and feel safe. We welcome applications from all backgrounds and value the diverse experiences, perspectives and strengths that individuals bring to our teams.

If there's anything we can do to make our recruitment process more accessible or comfortable for you, please let us know. We're happy to provide reasonable adjustments throughout the application and interview process. You can contact us anytime at [email protected].

Your Safety Matters To Us

At Publicis Sapient, we're committed to protecting candidates throughout every step of their journey with us. To help you stay safe from recruitment scams, please remember that our recruiters will only ever contact you from a Publicis Sapient email address. In some cases, we may partner with trusted, vetted recruitment agencies who will clearly identify themselves as working on behalf of Publicis Sapient. If you receive communication from any other domain claiming to represent us, please treat it with caution and contact us at [email protected]

Overview

Why This Role Matters

Publicis Sapient is looking for a results-driven Director Agile Program Management. You will operate across our business either running a large and complex transformation program or delivery across a portfolio of accounts.

You will be responsible for executing and refining digital strategy to ensure profitability for existing business. You will bring together world class, multi-disciplinary teams that develop exceptional work to deliver both the client’s business objectives, and meet the needs of the digitally savvy, discerning consumer. The role goes beyond just checking and communicating a plan. You shape it. You own it. You drive it. You suggest, challenge, motivate and lead our teams and clients. 

You have both breadth and depth to lead large multi-disciplinary teams and enterprise level engagements. You are able and willing to roll up your sleeves when you need to and able to step back and take an advisory role when it is called for.  You will manage complex, multi-track projects by balancing scope, risk, time, cost, and quality while maintaining a positive environment that promotes high performance standards and a positive work culture. You are always at least one step ahead and anticipate problems long before they occur. 

You will build intimate and trusted relationships to make sure our clients know we are here to make them successful. You understand the consumer, brand, the industry and the marketplace. You know the client organization’s inner workings. Through a learning and optimizing mindset, a culture of problem solving, and grit, you help clients understand how their business will be transformed by digital.  

This role is an excellent opportunity for someone who would like to join an international global organization with a 'start-up' mentality. We highly value Openness, Collaboration, Learning Mindset and partner with our clients to drive positive outcomes.

Where You’ll Make an Impact

• Responsible for providing technical oversight for a development team with 2 to 6 members
• Design technical solutions based on the business requirements and the existing architecture of a large and complex system 
• Structure and manage integrated, multi-track programs of work 
• Develop and oversee the production of project deliverables including estimations, plans, risks and change management processes, traceability matrices. 
• Able to define and implement a delivery approach that uses best practices but is also tailored for the client. 
• Partner with other discipline leaders to lead teams of 20+ people. Build and structure the project team to ensure maximum performance. You will provide purpose, direction and motivation to team. 
• Establish and maintain processes to manage scope over the project lifecycle. 
• Ensure the use of best practices and apply lessons learned from previous projects and ensures a positive, collaborative work environment for the team. 
• Responsible for ongoing client satisfaction. Manage client relationships (expectations, communications, negotiations, escalation, feedback, etc.) Develop relationships with, and ensures the appropriate participation of, key client stakeholders and client executives.  

What You’ll Bring to the Team

• Financial Services (Banking) industry knowledge
• Significant experience in systems integration and development, package implementation, and interactive design
• Extensive program management experience in successfully delivering enterprise level technology solutions. You are likely to have a background in consulting, digital, marketing technology, or a unique combination of these disciplines.
• Experience in client management including external client management, presentations and negotiations pay 
• Expertise in Financial Services industry
• Mandatory experience leading diverse technology programs and ability to support projects across digital transformation
• Comfort with large scale platform delivery. You are familiar with enterprise engineering, new product development as well as CMS, e-commerce, and omni-channel solutions
• Agile experience required. Experience using object-oriented design and development methodologies preferred.  
• Detail oriented 
• Like Publicis Sapient, you are both technologically and creatively driven
• Led diverse teams of 20 or more people in dynamic and fast-paced environments in a globally distributed model, with resources representing multiple disciplines 
• Experienced multiple full project lifecycles from business development to final delivery
• Experienced with globally distributed teams 

Additional Experience We Value

• SAFe Program Consultant (SPC), ICAgile Certified Professional (ICP-ACC, ICP-ATF), or PMI-ACP certification.
• Experience in Agile budgeting, Lean Portfolio Management, and value stream optimization.
• Background in digital transformation and enterprise Agile coaching.
• Strong knowledge of DevOps, CI/CD, and Agile engineering practices

Additional information

What You’ll Get in Return

• Be at the forefront of digital transformation
• "Plugged" into a truly global organization with a start-up mindset
• Career growth and training opportunities
• A collaborative, agile and diverse regional team
• Comprehensive insurance and medical benefits
• One return air ticket to home country per year as per policy
• Schooling allowance as per policy