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Services for the Underserved

Offers services to underserved New Yorkers

Peer Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USA$21.63 - $24.04 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Two years of active participation in mental health self-help activities, peer support or peer advocacy programs, participant-run organizations, or similar experiences or programs is required.
  • The ability and willingness to disclose one's recovery story, where appropriate, for empowerment purposes is required.
  • Excellent judgment and the ability to understand boundaries when working with participants of mental health services are required.
  • The ability to adhere to an on-call cell phone system for crisis intervention, emergencies, and other situations requiring immediate action is required.

Responsibilities

  • Engage participants in peer-based services to identify and overcome barriers to community integration, using peer relationships to foster connection, trust, understanding, and validation with community providers and supports.
  • Help facilitate engagement with teams by building connections with participants and families, conducting outreach to promote community awareness of S:US services, encouraging help-seeking, and sometimes bridging communication between team members and participants who are ambivalent about treatment.
  • Develop authentic relationships with individuals and families through empathy, sharing experiences, listening, and collaboration.
  • Understand, share, and discuss multiple frameworks for understanding life experiences such as psychosis with participants and the team, using language to listen and make space for personal stories of recovery and resilience.
  • Advocate with and for program participants in the community and on the team.
  • Collaborate with participants to clarify their personal visions and develop wellness tools; support self-awareness, life skills, and connections to external resources and community.
  • Promote a positive team culture by advocating for clients, promoting a youth-friendly approach, encouraging recovery-oriented language, and helping build an environment that values human potential and diversity.
  • Maintain open and frequent communication with the team, report safety and other concerns, and keep required notes on participant visits; collaborate with participants on reporting where appropriate.

Desired Qualifications

  • New York State Certified Peer Specialist certification is preferred.
  • Lived experience of mental health challenges, including experience with psychosis during youth, is preferred.
  • Being a young adult or relating well to young people is preferred.
  • Understanding the team's community and available community resources is preferred.
  • Having made positive and productive progress toward one's own recovery is preferred.
  • Good interpersonal communication skills and the ability to empathize with, relate to, and effectively work with participants of mental health services are preferred.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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