Restaurant General Manager

Job Description

Passionate about guest interaction, food and beverage? As a Restaurant General Manager, you will lead your team to create unforgettable experiences for our guests in our organic, earthy and grounded beachside restaurant & bar Venue i.e. ULA Beach Ras Al Khaimah.

What you will be doing:

• Lead the day-to-day operations of our vibrant Beach Club, ensuring exceptional service standards and memorable guest experiences in a dynamic beachfront environment.
• Take ownership of resource planning, scheduling, and team management, ensuring the operation is well-staffed and equipped to meet business demands.
• Assist in leading, mentoring, coaching, and developing the Food & Beverage team, fostering a culture of excellence, teamwork, and genuine hospitality.
• Supervise and delegate duties effectively, ensuring compliance with brand standards, company policies, SOPs, and quality assurance measures at all times.
• Drive service excellence by maintaining a strong presence on the floor, engaging with guests, anticipating their needs, and ensuring every visit exceeds expectations.
• Collaborate closely with the Chef de Cuisine to develop menus, pricing strategies, seasonal offerings, and promotional activities that enhance the guest experience and maximize revenue opportunities.
• Work closely with the culinary team to ensure the highest standards of food quality, presentation, and consistency are delivered throughout the operation.
• Monitor guest feedback and online reviews, taking proactive measures to continuously improve guest satisfaction scores and strengthen the Beach Club's reputation.
• Create a positive and engaging work environment by ensuring all Heartists understand how their individual contributions support the success of the Beach Club and the overall guest journey.
• Support the planning and execution of special events, themed activations, and entertainment programs that enhance the Beach Club experience and drive guest engagement.
• Maintain strong control over operational costs, inventory management, and departmental productivity while ensuring service standards remain uncompromised.
• Ensure compliance with all health, safety, hygiene, and beach operation standards, creating a safe and enjoyable environment for guests and colleagues alike.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities

Qualifications

Your experience and skills include:

• Minimum 2 years of experience as a General Manager, Restaurant Manager, or Beach Club Manager within a standalone restaurant, beach club, or upscale hospitality venue.
• Diploma or Degree in Hospitality Management, Food & Beverage Management, or a related field.
• Strong knowledge of Food & Beverage operations, including extensive beverage and cocktail knowledge, with a solid understanding of current market and lifestyle trends.
• A highly service-oriented professional with a genuine passion for hospitality and creating exceptional guest experiences.
• Hands-on leadership style with the ability to inspire, motivate, and develop a diverse team in a fast-paced environment.
• Strong attention to detail and a proactive approach to ensuring consistent service standards across all areas of the operation.
• Comprehensive understanding of all aspects of restaurant and beach club operations, including service delivery, guest relations, financial performance, and team management.
• Excellent interpersonal, communication, and problem-solving skills, with the ability to effectively manage guest concerns and operational challenges.
• Commercially minded with a proven ability to drive revenue, maximize profitability, and achieve departmental targets.
• Strong organizational and decision-making abilities, with the confidence to lead by example and foster a culture of excellence.
• Experience in creating memorable lifestyle and entertainment-driven guest experiences within a beach club environment is highly desirable.

Your team and working environment:

Fun-loving, vibrant and passionate to grow with us!


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Additional Information

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS