Quality Assurance Manager
About the job
- At least 12 years of experience with modern test automation tools, including Playwright and API automation frameworks.
- Strong expertise in AI-assisted testing and quality assurance automation, with the ability to understand business requirements rapidly and translate them into scalable test solutions.
- Strong understanding of continuous integration and continuous delivery pipelines and automation-first quality engineering practices.
- Skilled in using artificial intelligence tools to accelerate test design, defect analysis, test maintenance, and quality insights.
- Strong knowledge and understanding of quality standards, quality best practices, and the bank's risk and controls framework.
- High levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.
- Provide direction and leadership on quality matters across the platform or domain, including adoption and compliance with the bank's standards and policies.
- Help ensure that work packages transition seamlessly from development into live environments.
- Ensure that only well-designed and built work packages pass quality testing, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment.
- Produce comprehensive and robust quality strategies and detailed quality test plans to enable the continual flow of work packages across the domain, platform value stream, or programme.
- Take accountability for all aspects of quality across run, change, and business-as-usual activity within the assigned platform or domain.
- Oversee output quality from all owned testing phases and ensure it meets the requirements of each quality test strategy.
- Ensure defects are detected, prioritized based on impact, and resolved as early as possible and before the last responsible moment.
- Undertake end-to-end test management, including planning, risk, issue, dependency management, lessons learned, and governance.
- Review key delivery collateral and ensure it is of sufficient quality, without gaps or duplication.
- Drive quality, speed, and delivery efficiency through scalable automation strategies and continuous improvement initiatives.
About the company
NatWest Group is a financial services group that helps customers with everyday money needs and long-term planning, including buying a home, investing, growing a business, and pursuing a more sustainable future. Its products come from a range of banking and financial services across multiple businesses, delivered through digital and traditional channels. The company works by understanding what matters to customers—their priorities, goals, and challenges—and then offering services and expertise to help them navigate change and make progress. It differentiates itself by combining a broad set of financial offerings with an emphasis on an inclusive culture, flexible working, and a technology-driven approach to anticipate and respond quickly to customer needs. The goal is to be simpler, more integrated, and more capable of delivering impact for customers, so both customers and NatWest Group can succeed together.
Company Size
10,001+
Company Stage
IPO
Headquarters
London, United Kingdom
Founded
1968
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Simplify's Take
What believers are saying
- H1 2026 operating profit rose 20% to £4.3 billion, lifting full-year guidance above 19% RoTE.
- NatWest plans buybacks from full-year 2026 results, signaling surplus capital and management confidence.
- Housing Plus and other social-housing lending deepens sticky, low-risk relationships across the UK housing sector.
What critics are saying
- Amplifi Capital collapsed after NatWest-backed funding, exposing underwriting and partner-risk scrutiny through 2026.
- Coutts debanking lawsuits keep reputational and conduct costs alive, with fresh claims filed October 2026.
- Wealth expansion integration fails if Evelyn synergies miss targets and costs exceed the £300 million budget.
What makes NatWest Group unique
- Evelyn Partners acquisition strengthens NatWest’s wealth platform, adding £71.7 billion AUMA in 2026.
- NatWest’s Stamford office approval restores U.S. relationship coverage after ring-fencing rules eased in 2025.
- Cleareye.ai deployment automates trade finance compliance, reducing manual processing across NatWest’s commercial bank.
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Benefits
- Health Insurance
- Paid Vacation
- 401(k) Company Match
- Flexible Work Hours