Legal & Compliance Tech Application Owner

Reporting to the Legal& Compliance Tech Manager, theLegal&ComplianceTechApplication Ownerwill be responsible for day-to-dayoperationsof the applications and of the management of ITprojects withon le Legal scope. Th primary tool in scope is the OneTrust platform;secondary tools areDocusign, Piano, eFront, EQS, and third party due diligencesolutions. 

You willact as a liaisonbetween the Data Protection/Compliancebusiness teamswithin the whole group, other Group Tech teams, andexternalvendors, ensuringtheadherence todeadlines, budgets, and Group best practices. 

YOUR ROLE

Run scope:

• User assistance: Provide support to help users navigate and use the tools effectively.

• Troubleshooting: Identify and resolve issues reported via the Jira ticketing system.

• Documentation: Update documentation, including user guides and the FAQ knowledge base.

• Maintenance: Perform administration tasks and maintain the tools to ensure optimal performance.

• Feedback collection: Gather user feedback to improve features and usability.

• Monitoring: Track performance and usage metrics to identify areas for improvement.

• Continuous improvement:propose evolutions, drive actions to improve adoption and user experience; support the definition and execution of the action plan.

• Security: Assist security teams with application analyses and ensure implementation of security recommendations and guidelines;

Project scope: 

• Plan project stages, establish schedules, and define budgets and governance.

• Coordinate all stakeholders (Group and local business teams, Group and local Tech teams, vendors, etc.).

• Integration support: Assist with integrating tools with other systems and platforms.

• Monitor progress, identify risks and obstacles, communicate status to stakeholders, and escalate as needed.

• Ensure deliverables meet quality standards and technical requirements.

• Manage change requests and adjust the project plan accordingly.

• Collaborate with clients, vendors, and other departments to ensure needs are met.

• Prepare and monitor project budgets.

• Configure tools within your scope.

• Update project documentation.

• Implement and support delivered projects.

• Ensure compliance with the Group’s security policy.

• Participate in RFPandpre-studies

Experience

• Has already managed theoperationalrun of a OneTrustinstance with a focus on:cookie consent, DSAR, TPRM, Privacy Automation

• Ideally has managed the deployment ofthe Onetrustuser consent module

• Ideally has managedthe operational runfor: efront, EQS,Piano, AI governance tools, indicent tools,third party due diligence tools

• Has experience asaTechApp owner(5 years minimum)

Knowledge and Skills

• Onetrustcertificationis mandatory

• Abilityto work independently and methodically 

• Abilityto work onmultipletoolsand to manage run and project activities in parallel

• Excellent interpersonal skills

• Strongdocumentationskillsand the ability to explain issues and tasks to non-technical staff

• Strong in communication and organizational skills, abilityto prioritize tasks continuously

• FluentEnglish, spoken and written