All Accor

Global hotel management, franchising, loyalty program

Outlet Manager

Food & Beverage Operations ManagementUpdated on Nov 11

Full-timeBeirut, LebanonNo salary listedIn-person

About the Job

Requirements

Secondary or high school education.
Additional certification(s) in Food and Beverage will be an advantage.
Good reading, writing, and oral proficiency in English.
A minimum of 2 years of relevant experience in a similar capacity.
Good working knowledge of Microsoft Excel, Word, and PowerPoint.

Responsibilities

Plan the outlet budget and review revenue and expenditure forecasts monthly.
Analyze and submit month-end reports and identify deviations from business plan goals.
Implement and maintain controls to keep food and beverage costs, productivity, labor costs, and operating supply costs in line with the budget.
Conduct daily departmental briefings to ensure team members receive pertinent information.
Supervise team members to ensure assigned and required outlet tasks are completed on time and according to instructions and departmental standards.
Build good relationships with guests or regular companies.
Handle guest complaints and comments tactfully and efficiently.
Handle administration work related to cashier and bar operations and company policies.
Maintain the department communication logbook and updated notice board.
Check equipment and stock levels and ensure there are no shortages that affect operations or guests.
Check outlet and back-of-house cleanliness to ensure compliance with food and beverage sanitation and hygiene rules and regulations.
Maintain complete knowledge of food and beverage services, contents and preparation methods, outlets, and hotel services and features.
Ensure health, safety, and security procedures are in place in the outlet.
Attend briefings, meetings, and training as assigned by management.
Perform proper handover and communication to the next shift.
Assist other food and beverage outlets with operations during peak times or when required.

Job Description

Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
Analyze and submit month-end reports and identify deviation from business plan goals
Implement and maintain control measures to ensure that food & beverage costs, productivity, labor costs and operating supply costs for the outlet is in line with budget
Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
Build a good relationship with guests or regular companies .
Handle guests’ complaints and comments tactfully and efficiently
Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
Maintain department communication logbook and updated notice board
Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
Ensure that health, safety and security procedures are in place in the outlet
Attend all briefings, meetings and trainings as assigned by management
Perform proper handover and communication to the next shift
Assist other food & beverage outlets with their operations during peak times or when required

Qualifications

Secondary / High school education

Additional certification(s) in Food & Beverage will be an advantage

Good reading, writing and oral proficiency in English language
Minimum 2 years of relevant experience in a similar capacity
Good working knowledge of MS Excel, Word, & PowerPoint

Additional Information

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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