Global Realty Services Governance - Risk and Technology Analyst, Officer

The Global Realty Services (GRS) Governance, Risk and Technology Analyst supports governance, risk management, third-party oversight, audit readiness, data protection, and technology initiatives across GRS. The role partners with business, technology, control, procurement, legal, and vendor teams to maintain effective controls, coordinate assessments and remediation activities, improve processes, and deliver accurate reporting for management and governance forums.

Key Responsibilities

Governance & Risk Management

• Support governance and risk-management activities for global real estate programs, technology platforms, and operations.
• Maintain risk, control, policy, procedure, and governance documentation.
• Coordinate risk assessments, control reviews, operational incident follow-up, and policy compliance activities.
• Track audit findings, risk issues, management action plans, owners, milestones, and supporting evidence.
• Assist with regulatory, internal audit, SOX, and control-testing requests.
• Prepare dashboards, status reports, committee materials, and management updates for risk, compliance, and governance metrics.

Audit & Regulatory Support

• Coordinate audit, assurance, certification, assessment, and regulatory information requests.
• Collect, organize, validate, and retain audit-ready evidence and supporting documentation.
• Maintain issue and remediation trackers; follow up with owners to support timely completion of commitments.
• Prepare concise executive communications, governance packs, status reports, and meeting materials.
• Document decisions, action items, dependencies, and escalations and monitor them through closure.

Third-Party Risk Management (TPRM)

• Support the end-to-end third-party risk management lifecycle for real estate technology, facilities, and professional-service providers.
• Coordinate due diligence, inherent-risk assessments, control reviews, issue management, periodic monitoring, and required approvals.
• Maintain vendor records, assessment evidence, remediation plans, and reporting in accordance with corporate requirements.
• Partner with Procurement, Legal, Information Security, Privacy, Finance, and Corporate Risk teams to resolve matters and meet governance timelines.
• Assist with outsourcing governance, business cases, regulatory notifications, and committee submissions.
• Serve as a central point of coordination between business stakeholders, vendors, and corporate risk functions.

Vendor & Contract Governance

• Support governance of strategic vendor relationships, including outsourced facilities and technology providers.
• Track contract renewals, amendments, change orders, service levels, obligations, and key dates.
• Compile and review vendor KPIs, performance reports, service credits, risks, issues, and remediation progress.
• Coordinate vendor governance meetings, agendas, materials, decisions, and action items.
• Identify trends and opportunities to improve vendor performance, controls, reporting, and operating processes.

Data Privacy & Information Protection

• Support implementation of data privacy, records management, and information-classification requirements across global real estate activities.
• Coordinate Records of Processing Activities, privacy assessments, attestations, evidence requests, and compliance reviews.
• Partner with Privacy, Cyber Security, Identity and Access Management, and control functions to address requirements and issues.
• Assist with reviews of third-party access, data handling, retention, and information-protection controls.
• Maintain documentation and evidence for privacy audits, regulatory examinations, and management reporting.

Technology & Business Process Governance

• Support governance for global real estate technology platforms used for facilities, projects, leases, workplace reservations, sustainability data, reporting, and vendor operations.
• Coordinate technology intake, architecture, information-security, privacy, data-governance, and change-management requirements.
• Assist with user-access reviews, identity and access management controls, system inventories, and application documentation.
• Gather and document business requirements, process flows, risks, decisions, testing results, and implementation readiness.
• Partner with business, technology, and vendor teams on enhancements, integrations, upgrades, issue resolution, and control improvements.
• Promote process standardization, data quality, automation, and consistent operating practices across global teams.

Qualifications

• Bachelor’s degree in business, finance, risk management, information systems, real estate, or a related field, or equivalent practical experience.
• Five or more years of experience in governance, risk, compliance, audit, third-party risk, technology operations, project coordination, or a related discipline.
• Experience supporting cross-functional initiatives, maintaining documentation, tracking deliverables, and preparing management reporting.
• Working knowledge of risk and control concepts, vendor governance, data privacy, information security, and technology change processes.
• Experience supporting audits and compliance reviews.
• Proficiency with Microsoft 365 applications; experience with SharePoint, Power BI, workflow tools, governance platforms, or real estate technology applications is preferred.
• Experience in supporting technology initiatives
• Experience in financial-services, corporate real estate, or outsourced-service environment is preferred.

Core Competencies

• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities, deadlines, dependencies, and stakeholders with attention to detail.
• Clear, concise written and verbal communication skills, including the ability to prepare executive-ready materials.
• Sound judgment and the ability to handle sensitive information appropriately.
• Collaborative approach with the confidence to follow up, challenge constructively, and escalate when necessary.
• Curiosity and willingness to learn real estate operations, technology platforms, regulatory requirements, and emerging risks.

About State Street

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We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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