M

Mercier Consultancy Group

Norwegian Speaking Fitbit Products Support Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent Norwegian, spoken and written, is mandatory.
  • A valid EU passport or the right to work in Bulgaria is required.
  • A keen interest in the Fitness & Wellness industry and wearable technology trends is required.
  • Previous experience in customer service or technical support is considered an asset.
  • The ability to work in an international team environment in Bulgaria is required.

Responsibilities

  • Provide technical support to users of Fitbit products in Norwegian.
  • Help customers troubleshoot and optimize fitness tracking devices and wellness applications.
  • Educate users on healthy habits and device integration.
  • Handle customer inquiries by phone, email, and live chat.
  • Collaborate with cross-functional teams to resolve complex technical issues related to wearable technology.
  • Maintain detailed documentation of user interactions and reported issues in CRM systems.

Desired Qualifications

  • Previous experience in customer service or technical support.

About the Company

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at Mercier Consultancy Group

See more jobs