Welcome Desk Trainee

Trainee, Welcome Desk, W Costa Navarino (2027)

Costa Navarino · Pilos, Greece · Full-time · Posted 2026-10-07

Workplace: on_site

Department: WELCOME OFFICE W

Description

Be Part of Our Story. Grow with Us.

Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.

Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.

This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.

We are looking for a Trainee, Welcome Desk to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.

In this position, you will support the Welcome Desk team in delivering a warm, personalized and seamless guest experience throughout the stay. You will gain hands-on experience in Front Office operations while developing your guest service skills and understanding of W Hotels standards.

Responsibilities

• Welcome and acknowledge guests in a warm, professional and friendly manner.
• Assist the Welcome Desk team with guest arrivals, departures, check-in and check-out.
• Identify and respond proactively to guest needs, providing timely and personalized service.
• Support the preparation and organization of daily Welcome Desk and back-office tasks.
• Maintain high service standards in line with Marriott, Costa Navarino and W Brand Standards.
• Support colleagues across the operation and contribute to a positive team environment.
• Participate actively in training and develop knowledge of Front Office procedures and operations.

Requirements

• Excellent verbal and written communication skills in English. Knowledge of an additional foreign language is an advantage.

• Eagerness to learn and develop within a luxury hospitality environment.

• Basic computer skills and willingness to learn hotel systems.
• Strong attention to detail.
• Kind, respectful and pleasant personality with a guest-focused approach.

Benefits

What We Offer:

• Private Medical Plan
• Accommodation in the vicinity of Costa Navarino (for eligible associates)
• Meals Provided On-site
• Uniform & Laundry Service (where applicable)

Personal & Professional Growth:

• Ongoing Training & Development Opportunities
• Opportunities for Task Force Assignments at Marriott Hotels Abroad
• Experience in a Multicultural & International Work Environment

Wellbeing & Perks:

• Use of Costa Navarino Facilities (subject to internal policies)
• Access to the Support Room - Online Wellness Platform
• Recognition & Wellbeing Initiatives
• Employee Discounts & Associate Benefits at Marriott Hotels Worldwide

Ready to be part of our story? We would love to hear from you.

Apply today and grow with us at Costa Navarino.

Apply

Apply at Costa Navarino

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