Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Summary
As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.
You’ll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek’s signature hospitality. That means you’ll need to be a great communicator and leader who knows how to get the best out of your colleagues.
You’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop.
This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You’ll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop’s needs so both the service and sales teams are set up for success.
What you’ll bring to the team
Trek Benefits
• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts
We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Trek Bicycle Corporation designs and builds high-end bicycles in the United States, including road, mountain, touring, and off-road bikes. Its products start as frames and complete bikes manufactured at its facilities, leveraging in-house R&D and technologies like OCLV carbon fiber. The company grows products and brands through strategic acquisitions (Gary Fisher Mountain Bikes, Klein, Bontrager) to cover different segments and markets. Unlike many peers, Trek remains privately owned by the Burke family, allowing a long-term focus on product development and market presence rather than short-term shareholder returns. The company’s goal is to produce durable, performance-oriented bicycles across categories while expanding its leadership in the bicycle industry and maintaining U.S. manufacturing and innovation.
Company Size
1-10
Company Stage
N/A
Total Funding
N/A
Headquarters
Waterloo, Wisconsin
Founded
1976
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Filippo Ganna makes early exit from Netcompany-Ineos to move to Lidl-Trek. Published 3 hours ago 'Opening a new chapter is super nice and I feel great motivation' says Italian, who joins German team on a three-year contract After eight seasons with Netcompany Ineos, Filippo Ganna will depart the British team a year early and join Lidl-Trek in 2027, the German WorldTour squad announced on Tuesday. Ganna was due to stay with Ineos until the end of next season, so would have required the three parties involved to agree to the early termination. He joins Lidl-Trek on a three-year deal and brings their roster for next season near to completion at 29 riders, after the early departure of Giulio Ciccone freed up space for more new arrivals. Latest Videos FromCyclingnews Top 6 Gravel Bikes Reviewed: From Budget to Race-Ready A two-time time trial world champion, Ganna bolsters the team as a 10-time Grand Tour stage winner and a genuine threat for the Classics, where he will join up with the likes of Mads Pedersen in the spring. "I am really looking forward to next year with such a big team like Lidl-Trek. I am super proud to join and I really can't wait for the first training camp and to start the season in the best way possible," said Ganna. "After eight years with my current team, opening a new chapter is super nice and I feel great motivation for the season. I have big goals I hope to achieve with Lidl-Trek, particularly in the Classics - with the team Cyclingnews will have, nothing is out of reach. "Of course, the Grand Tours remain an important objective, and I look forward to supporting the team whilst taking my own chances." The latest race content, interviews, features, reviews and expert buying guides, direct to your inbox!
Giulio Ciccone to leave Lidl-Trek after eight seasons as Il Lombardia becomes farewell race. October 9, 2026 Giulio Ciccone will leave Lidl-Trek at the end of the 2026 season, bringing an eight-year spell with the team to a close after Saturday's Il Lombardia. The Italian joined the organisation in 2019, when it was still racing as Trek-Segafredo, and became one of its most recognisable climbers and one-day leaders. Lidl-Trek confirmed that the 31-year-old will move on after the season rather than continue into 2027. Il Lombardia will now double as Ciccone's farewell race for the team. He starts as one of the strongest Italian contenders after finishing second to Remco Evenepoel in the European Championships road race last weekend and arrives in strong enough form to make the departure more than a ceremonial final appearance. Eight seasons with Trek. Ciccone joined Trek-Segafredo in 2019 after three seasons with Bardiani-CSF. His time with Trek has included stage wins, mountains classifications and a gradual shift from breakaway climber towards a rider trusted in major one-day races and selective stage races. He wore the yellow jersey at the 2019 Tour de France, won the mountains classification at the Tour in 2023 and twice took the same competition at the Giro d'Italia. In 2025 he added the Clásica San Sebastián to his palmarès and finished second at Liège-Bastogne-Liège. The 2026 season has been another strong one. Ciccone wore the maglia rosa at the Giro and later secured the mountains classification, while his autumn included second at GP Québec and a photo-finish silver medal behind Evenepoel at the European Championships. ProCyclingUK covered his day in pink at the Giro and his runner-up finish at GP Québec earlier this season. Il Lombardia becomes the final Lidl-Trek race. Ciccone's final start for the team comes at one of the races that suits him best. He finished third at Il Lombardia in 2024 and returns this year as one of Lidl-Trek's main cards alongside Juan Ayuso. The 2026 edition is unusually open with Tadej Pogačar absent, and Ciccone's recent form puts him among the riders capable of taking advantage. ProCyclingUK's Il Lombardia contenders preview includes him among the leading challengers for Saturday's Monument. That gives his departure a different feel from the usual end-of-contract announcement. Rather than fading out at the end of the calendar, Ciccone leaves Lidl-Trek while still racing close to his best level. Pinarello-Q36.5 heavily linked with Ciccone. Ciccone's next team has not yet been officially announced, but Italian reports have consistently linked him with Pinarello-Q36.5. A three-year deal running through 2029 has been reported, which would put him alongside Tom Pidcock from next season. Until that move is confirmed by the receiving team, the only formal announcement is the end of Ciccone's time with Lidl-Trek. The timing nevertheless points towards a normal transfer rather than retirement, with Ciccone still performing at a level that makes him an obvious leader for another WorldTour or top ProTeam programme. For Lidl-Trek, his departure also comes during a wider reshaping of the climbing group. The team have already added Juan Ayuso and confirmed Felix Gall for 2027, increasing the competition for leadership in the races where Ciccone has traditionally had his best opportunities.
Lidl-Trek veteran Jacopo Mosca announces retirement - Rider to become sports director as free space could clear way for Ganna transfer. Tuesday, 06 October 2026 at 13:45 Lidl-Trek have announced that veteran Jacopo Mosca will retire this month, bringing his iconic career to an end as he joins the team's staff as sports director from 2027. The 33-year-old Italian calls time on his career after eight seasons at WorldTour level with the team. Joining the team in his early twenties after struggling to break into the top tier of the sport, he finishes his career with three wins and eight Grand Tour appearances. His last race will see him take on Gran Piemonte on home roads before moving to the team car from next season. His retirement now frees up the final spot on their roster for 2027, with 29 riders confirmed for next season. The team have been linked with a surprise move for Filippo Ganna, and now have the space on their team to register the Italian should the decision be finalised. "He's not the only one that can come close... the guy next to me" - Tadej Pogacar warns of Del Toro "In 2019, I joined a very small team, but a very good one, D'Amico-UM Tools. I need to thank them, because they gave me the possibility to believe I could still be a rider and gave me a very good calendar," Mosca said. "I was away racing and I got a message from Josu [Larrazabal] and Adriano Baffi. They said 'we're looking for a guy like you for next year.'" Mosca to become sports director. The Italian will become sports director at the team as the staffing side of the structure continues its year of change, which included Andy Schleck's new role as CEO and the departure of Luca Guercelina after 16 years with the team. "I grew a lot with the team and I showed that as a rider I was always there to help others. I think 2020 was my best year as a rider, I had good numbers and got good results. A bad crash the following year made things difficult, but I came back at a high level. From that moment, I was always a helper and I tried to be the best helper possible. "I was given the option of being a sports director for next year and I'm really happy to step in the car next season, even if it is going to be a big change. I'm really looking forward to it." Read also. Mosca hopes to teach skills to the new generation. Mosca knows that cycling is evolving at a faster pace than ever, and hopes that his role as a rider can help him get through to cyclists. His main motivation is to pass the torch to the younger generation. "I've seen how much cycling has evolved and I think they can trust me because I have come straight from being a rider and I was one of the guys who probably suffered the most in the bunch. "I think, in the end, most of the time it is your head that makes a difference and gives you motivation so you can do more with your legs. I want to teach younger riders, above all, to enjoy cycling as much as possible. It's a beautiful privilege that we have to be able to do this." After you click "Subscribe," you'll receive an email from CyclingUpToDate.com right away. In some cases, it may end up in your spam folder, so be sure to check there as well to confirm. Gavin Quinn is a cycling journalist and ultra-distance cyclist with a BA in Journalism from Dublin City University. Formerly the Press & Communications Officer for Cycling Ireland, Gavin has worked inside the national team at the World Championships and has reported for the Irish Mirror, Mirror UK, and The42. His expertise is backed by elite-level access, having interviewed stars like Sam Bennett and Ben Healy, as well as immense personal endurance. In 2025, he completed a 12,000km solo cycle from Ireland to Vietnam, following a 4,600km tour across Europe. From the cobbles of Paris-Roubaix to the gradients of the Tourmalet, Gavin's writing focuses on the "romance and brutality" of the sport. Having visited 50+ countries, he brings a global, cultural perspective to his coverage of the pro peloton for CyclingUpToDate. claps 0 visitors 0
Giulio Ciccone on the move? Tom Pidcock's Pinarello might pull off another massive transfers. Wednesday, 23 September 2026 at 12:30 Lidl-Trek have recently confirmed the signing of Felix Gall and Gregor Mühlberger, further boosting a mountain block that was already crowded to begin with. It's uncertain how so many leaders would fit together, but reportedly, they may not. Giulio Ciccone is said to be potentially leaving the German team, despite having three more years in his contract. Ciccone turned professional in 2016 with the Bardiani team, immediately winning a stage at the Giro d'Italia and making a strong impression that year. He moved to Lidl-Trek in 2019, having become one of the best climbers and classics specialists in the world. Alongside 13 wins in his palmarès, Ciccone has conquered the KOM jersey at the Tour de France in 2023; as well as two times at the Giro d'Italia - 2019 and 2026. He has won three times at the Giro, won the Clásica San Sebastián and several other races at World Tour level; whilst having finished on the podiums of Il Lombardia and Liège-Bastogne-Liège. "He's not the only one that can come close... the guy next to me" - Tadej Pogacar warns of Del Toro Ciccone is a rider that has consistently delivered. His goals of becoming a Grand Tour rider never came to be, with his prime performance being the 2024 Tour de France where he finished in 11th place. After a disappointing 2025 bout, he decided to steer away from the three-week races when it comes to fighting for the GC. Giulio Ciccone alongside Derek Gee at this year's Giro d'Italia Ciccone might follow in the footsteps of Mattias Skjelmose. With Lidl-Trek having Juan Ayuso, Mattias Skjelmose, Derek Gee, Mads Pedersen and Jonathan Milan all carrying their own ambitions in the Grand Tours, there would be less space for Ciccone to be a leader - whilst his skills lie elsewhere. The Italian was recently second behind Remco Evenepoel at the GP de Québec and seventh at the GP de Montréal, making him an outsider to conquer the rainbow jersey. But his future is far from certain. Ciccone has a contract until 2029 with the German team. But like his teammate Mattias Skjelmose who extended his deal earlier this winter, Ciccone is also potentially leaving the team at the end of this season. Read also. Pinarello and Tudor interested in giulio Ciccone. According to Het Laatste Nieuws, Pinarello - Q36.5 Pro Cycling Team are high on signing the 31-year old. The Swiss team has already conducted eight signings that have been made public, but have not completed their 2027 team yet - and they might take in yet another leader. Wielerflits has reported that not only in Pinarello looking to bring the climber in, but so is Tudor Pro Cycling Team who have seen the retirement of Julian Alaphilippe this year, and have not yet signed a rider of a similar budget. After you click "Subscribe," you'll receive an email from CyclingUpToDate.com right away. In some cases, it may end up in your spam folder, so be sure to check there as well to confirm. A founding contributor to CyclingUpToDate since its launch in January 2022, Ruben Silva has played a central role in shaping the site's editorial direction and long-term growth. Before joining the project, he built his experience through independent blogging at Echelons Hub and by producing race previews for Ciclismo Internacional, developing a strong analytical voice rooted in daily engagement with professional cycling. Beyond editorial work, he has been closely involved in the expansion and coordination of CyclingUpToDate's wider network, helping establish and support sister platforms across multiple languages. This includes ongoing collaboration with CiclismoAlDia (Spanish), CiclismoAtual (Portuguese), WielrennenUpToDate (Dutch), and RadsportAktuell (German), contributing to a shared editorial vision and consistent international coverage. He also helps oversee editorial governance across the network, setting standards for accuracy and consistency and coordinating updates or corrections when needed. Originally from the Porto metropolitan area in Portugal, he holds a bachelor's degree in Geography. His path into cycling journalism was shaped not through formal media training, but through independent reporting, community engagement, and sustained on-the-ground involvement in the sport. Over the course of his career, he has conducted approximately 100 interviews across road cycling and cyclocross, ranging from one-to-one conversations and online formats to press conferences and on-site pre- and post-race coverage. His interviews include leading riders, team managers, and prominent figures within cycling media: Tadej Pogacar, Jonas Vingegaard, Mathieu van der Poel, Primoz Roglic, Wout van Aert, Joao Almeida and Tom Pidcock; managers like Patrick Lefevere and Joxean Matxin; and YouTube personality Bryan Kennedy (BKXC)... Within 18 months of launch, he helped grow CyclingUpToDate's English-language platform into one of the most-read cycling news websites, built entirely from the ground up. As both a professional journalist and lifelong cycling enthusiast, his focus remains on delivering accurate, timely, and well-contextualized coverage. claps 0 visitors 0
Igor Arrieta joins Lidl-Trek through 2029 after breakthrough 2026 season. September 21, 2026 Igor Arrieta will leave UAE Team Emirates-XRG at the end of the season and join Lidl-Trek from 2027, signing a three-year contract through to the end of 2029. The 23-year-old Spaniard arrives after the strongest season of his professional career, including third overall at the AlUla Tour, eighth at Itzulia Basque Country and his first WorldTour victory on stage 5 of the Giro d'Italia. He also finished his second Giro in 19th overall and fifth in the young rider classification. Lidl-Trek see Arrieta as a rider who can continue developing while already contributing to their increasingly deep Grand Tour group. The move takes him away from UAE Team Emirates-XRG after three seasons and into a team which has made a series of climbing-focused additions for 2027. "I have a super nice feeling about signing with Lidl-Trek," Arrieta said. "It's a really big team that is continuing to grow with the Lidl ownership." Arrieta has taken another step in 2026. Arrieta joined UAE Team Emirates-XRG from Equipo Kern Pharma for the 2024 season on an initial three-year contract. His first two years were largely about establishing himself at WorldTour level. A fourth place on a Giro d'Italia stage in 2025 offered an early indication of what he could do in a Grand Tour, while victory at the Prueba Villafranca - Ordiziako Klasika later that season gave him his first professional win. The results became more substantial this year. Arrieta started 2026 with third overall at the AlUla Tour, finishing 21 seconds behind UAE teammate Jan Christen. He then reached the top 10 at Itzulia Basque Country, where he finished eighth overall. There was also a near miss on stage 3 in Basauri. Arrieta and Axel Laurance went clear on the final climb before contesting the victory between them, with Laurance beating the Spaniard in the uphill sprint. ProCyclingUK's Itzulia Basque Country stage 3 report covered one of the performances that showed Arrieta was increasingly capable of creating his own opportunities rather than simply working within UAE's climbing group. The Giro then produced the result which changed the shape of his season. Potenza provided Arrieta's WorldTour breakthrough. Stage 5 of the Giro d'Italia was chaotic even by the standards of a wet Grand Tour stage. Arrieta made the decisive breakaway and attacked before the Montagna Grande di Viggiano, eventually going clear with Afonso Eulálio. Both riders crashed during the run towards Potenza, and Arrieta then took a wrong turn inside the final kilometres. He still won. Eulálio looked to have the stage when Arrieta made his mistake, but the Portuguese rider began to fade on the final rise. Arrieta recovered, caught him and passed him in the closing metres to claim his first WorldTour victory. Lidl-Trek CEO Andy Schleck pointed directly to that afternoon when explaining what attracted the team to Arrieta. "Stage 5 of this year's Giro d'Italia was one of the most dramatic finales to the race and Igor's victory in Potenza impressed us and highlighted not only his ability but also his future star power," Schleck said. "We believe Igor has a bright career ahead of him and we are looking forward to working with him and seeing him develop." Arrieta briefly moved to second overall because of the time gained by the breakaway. The traditional GC contenders eventually moved back ahead as the Giro reached the major mountains, but he remained competitive enough to finish 19th overall and fifth among the young riders. For a 23-year-old who had entered the race primarily as part of UAE's wider climbing group, that was a useful three-week test as well as a stage victory. Lidl-Trek are assembling a deeper Grand Tour group. Arrieta joins a Lidl-Trek roster which is becoming noticeably stronger in the mountains. Felix Gall and Gregor Mühlberger have already been confirmed as 2027 arrivals from Decathlon CMA CGM. Gall joins after finishing second at the Giro and third at the Vuelta a España this season, while Mühlberger provides an experienced mountain domestique who has worked closely with him. Their moves are covered in ProCyclingUK's report on Felix Gall and Gregor Mühlberger joining Lidl-Trek. Georg Zimmermann is another addition through 2029. The German offers a different profile, combining hilly Classics ambitions with the ability to work across difficult stage races. ProCyclingUK covered his move in Georg Zimmermann joins Lidl-Trek on three-year deal. Jordan Jegat is also arriving after consecutive top-10 finishes at the Tour de France. Arrieta is younger than all of them and does not arrive with a fixed place in the hierarchy. Lidl-Trek already have established leaders and several riders capable of taking responsibility in stage races, but his 2026 season gives the team more than a development prospect. He has already won a Giro stage and finished inside the top 10 of a WorldTour stage race. Arrieta wants to develop beyond climbing. The three-year contract gives Lidl-Trek time to establish exactly what sort of rider Arrieta can become. Climbing is already the strongest part of his profile, but Arrieta has identified several areas where he wants to improve rather than defining himself solely as a mountain specialist. "I really hope to grow as a rider, in all aspects of my racing, on the climbs, the flat and in time trials, and I'm looking forward to establishing my place in the team," he said. That development will take place around riders Arrieta already sees as reference points. "I'm really excited to ride with big talents like Skjelmose, Pedersen, Ciccone and all the guys on the team," he said. His time trial is the most obvious area where improvement could change the type of races he can target. Arrieta has shown that he can stay close to strong stage-race riders in the mountains, but becoming more competitive against the clock would give him a better chance of protecting those gains across a week-long general classification. Lidl-Trek do not need to decide immediately whether that becomes his long-term direction. His current skill set also makes him useful as a mountain support rider and an attacking option on difficult stages. Arrieta leaves UAE after three seasons of development. Moving to Lidl-Trek also ends the next stage of a career which has progressed steadily through the Spanish system. Arrieta came through Lizarte before spending two professional seasons with Equipo Kern Pharma. UAE Team Emirates-XRG signed him for 2024, giving him his first WorldTour opportunity at 21. He will leave three years later with a Grand Tour stage victory and considerably more evidence of where he can compete. The depth at UAE has helped his development but also creates obvious competition. The team has a large collection of young stage-race talent alongside its established Grand Tour leaders, so opportunities to race for himself are never automatic. Lidl-Trek are hardly short of leaders either, but Arrieta believes the environment gives him room to continue progressing. "From the outside it looks like a real family team and it looks like a great one to be a part of," he said. His signing continues a busy 2027 transfer window for the team and has been added to ProCyclingUK's men's cycling transfers hub. The Potenza victory showed what Arrieta can already do when a race opens up around him. Lidl-Trek now have three seasons to find out whether those performances can become a more regular feature of the biggest stage races.