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Axon

Builds weapons, cameras and software for police

Technical Program Manager - Software Deployments

Program ManagementConfirmed live in the last 24 hours
Full-timeScottsdale, AZ, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Business, Information Systems, Technical Engineering, or equivalent experience.
  • A PMP certification is highly preferred.
  • At least 5 years of experience leading complex programs in a SaaS environment, with demonstrated success in technical program management.
  • Proven experience delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts.
  • Strong proficiency in technical project management tools to track, manage, and deliver on objectives.
  • Ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders.
  • Expertise in guiding internal and client teams through ambiguity, ensuring clarity, alignment, and execution on shared goals.
  • Experience identifying process improvements to enhance project delivery outcomes and increase customer satisfaction.
  • Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Responsibilities

  • Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines.
  • Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control.
  • Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards.
  • Engage with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines.
  • Support program planning activities through effective work estimation processes.
  • Oversee program-level change management activities, working closely with client partners and internal stakeholders.
  • Develop comprehensive documentation to support customer acceptance and revenue recognition.
  • Act as the primary facilitator for project team members and stakeholders, ensuring effective communication and coordination across teams.
  • Identify project risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes.
  • Deliver foundational training to customers both remotely and in person, supporting adoption of Axon solutions.
  • Mentor junior project managers and support the recruitment process to strengthen the program management team.

Desired Qualifications

  • A PMP certification is highly preferred.

About the Company

Axon

Builds weapons, cameras and software for police

Axon builds public safety technology for police, emergency responders and security teams, combining connected devices with software that manages their work. Its TASER weapons and body cameras link field equipment to a cloud platform used throughout an investigation. Agencies use Axon Evidence to store recordings, control access and share case material with prosecutors, while its records and real-time operations tools organize reports and coordinate responses. Axon earns money from device sales and subscriptions that combine software, equipment upgrades and support over multiple years. Founded in 1993, Axon is headquartered in Scottsdale, Arizona.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Scottsdale, AZ
Founded
1993

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