Must be able to react quickly to a changing environment.
Must be able to respond to security breaches and threats at an advanced level.
Must be comfortable kneeling, carrying, bending, walking, and standing for extended periods.
Must be able to inform personnel and visitors of security procedures.
Must possess the ability to be flexible and perform a variety of security duties.
Responsibilities
Manage visitors at access control points with courtesy, decisiveness, and professionalism.
Maintain a professional appearance and demeanor as a public-facing employee.
Validate strict compliance with security standards.
Interact with affinity participants, including local and state police and the Department of Homeland Security.
Uphold high standards of conduct and zero tolerance for non-professional behavior.
Support effective and transparent employee discipline procedures.
Maintain high touchpoints among contract employees, client management, and company managers.
Plan for preparedness and effective responses to potential crises.
Provide high-level customer service through daily interaction with students, staff, faculty, and visitors.
Desired Qualifications
A minimum of two years of experience in a similar role is preferred.
Knowledge of security systems and surveillance equipment is preferred.
Certifications in CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III are highly preferred.
An associate degree or higher in Criminal Justice-related studies is preferred.
Experience documenting observations, customer service, and security procedures is preferred.
Previous concierge experience is preferred.
About Windwalker Group:
Windwalker Group is an award-winning, Minority-Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success. Guided by our commitment to excellence, we specialize in security and preparedness, professional development, and cutting-edge technology solutions.
Our diverse offerings include:
Building security design
Concierge services
Security Guards
Access control
Cybersecurity
Customized training programs
Project management
Multimedia solutions
We tailor each solution to meet the unique needs of our clients, ensuring exceptional results that safeguard assets, enhance expertise, and foster continued success.
At Windwalker, our mission is to deliver innovative security and professional development solutions that empower organizations, protect communities, and drive lasting success through excellence and care.
Windwalker: Securing Today, Building Expertise for Tomorrow
We seek a part-time hourly guard to add to our operation with the following open shift: Tuesday, Wednesday, Thursday 11AM - 9 PM.
The ideal candidate will be comfortable providing excellent customer service and interacting professionally with both the client and patrons. This position requires strong communication and interpersonal skills, as well as the ability to remain on your feet and stand for extended periods of time.
This position is located in the Back Bay area of Boston.
Windwalker Security Guards will provide a variety of services, which may include, but is not limited to the following tasks:
Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism.
Consistently resolute professional appearance and demeanor of public-facing employees.
Validate strict compliance with security standards.
Emphasis on interaction with affinity participants such as local, state police, and DHS.
Ensure high standards of conduct/zero tolerance for non-professional behavior.
Effective and transparent employee discipline procedures.
High touchpoints between and among contract employees, client management, and company managers.
Preparedness planning for effective response to potential crises.
Provide high level customer service to clients through daily interaction with students, staff, faculty and visitors.
REQUIRED QUALIFICATIONS:
High school diploma or GED required
Must be at least 18 years old
Ability to pass a background check
Ability to react quickly to a changing environment
Advanced ability to respond to security breaches and threats.
Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
Ability to inform personnel and visitors of security procedures
Excellent interpersonal, written, and communication skills
Possess an ability to be flexible and perform a variety of security duties
PREFERRED QUALIFICATIONS:
A minimum of two years’ experience in a similar role preferred
Knowledge of security systems and surveillance equipment preferred
CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred
Associates degree or greater in Criminal Justice related studies
Experience in documenting, observations, customer service and security procedures