Sales Strategy and Operations Intern

About exacare ai
exacare ai is a leading healthtech company on a mission to build the AI operating system for post-acute care. Our platform connects referral sources, admissions workflows, and reimbursement systems so teams can review documentation, evaluate patients, and act quickly and confidently. Today, exacare ai powers more than 2,500 post-acute facilities / agencies.

Backed by a $30M Series A led by Insight Partners, we’re bringing world-class talent together to transform healthcare. If you like building, learning, and making a real impact, come join us!

About the Role
We're looking for a Sales Strategy and Operations Intern to join our Sales team and help build the systems, processes, and reporting that power a high-performing sales organization. You'll work closely with Sales Leadership, Growth, Product, and Revenue Operations to improve how our team manages pipeline, uses data, and operates day to day.

This role is a great fit for someone who wants hands-on experience at a fast-moving healthcare startup, enjoys solving operational problems, is comfortable working with data and systems, and wants to see their work ship.

What You’ll Do

• Support the build-out of the Sales roadmap, working with leadership to translate priorities into a structured plan
• Stand up an OKR framework for the department, including structure, cadence, and reporting rhythm, and help leadership track progress against it
• Act as an extra set of hands for sales leadership on operational and organizational priorities, including ad hoc projects as they come up
• Identify inefficiencies in how the sales team operates and propose fixes, including where AI or better tooling could help
• Support sales enablement projects by creating and maintaining playbooks, training materials, and internal resources that help the sales team ramp quickly and sell more effectively. 
• Lead and run ad hoc analysis for key business questions from Sales leadership
• Take on independent projects as you ramp up
  
  
  

What You’ll Bring

• Currently pursuing (or recently completed) a degree in Business, Analytics, Finance, Economics, Engineering, or a related field
• Stellar track record as a top performer in academic and previous experience
• Strong analytical and problem-solving skills, with comfort working in spreadsheets and organizing data
• Curiosity about sales strategy, operations, revenue operations, B2B software, or health tech; prior experience is a bonus, not a requirement
• Comfort with ambiguity and a bias toward action; you'd rather try something and iterate than wait for the perfect brief
• Detail-oriented, organized, and able to juggle multiple projects at once
• Clear written and verbal communication skills
• Genuine interest in healthcare, startups, or building things from scratch
  
  
  

Benefits + Perks

• Competitive salary, with the potential to build toward a full-time opportunity at exacare ai
• Hands-on mentorship and the opportunity to work closely with experienced leaders across the business
• Meaningful ownership from day one on projects that directly support our growth
• Hybrid work from our Toronto office at King & Spadina
• A high-achieving, collaborative team including ex-FAANG engineers and alumni of Bain, BCG, Goldman Sachs, and more
• Great startup culture, including team events and company off-sites
  
  
  

An insight into our Core Values

Only the Best Belong Here

We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the Bar on Ownership

We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The World is Moving Fast. We move Faster.

This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical Candor, Zero Politics.

We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring Good Vibes and Win Together

We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up to.

If this sounds like you, we'd love to have a chat!