JP Morgan Chase

Runs a consumer bank and an investment bank

Payments Product Solutions Manager Vice President

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours

Full-timeMiami, FL, USANo salary listedIn-person

About the Job

Requirements

At least 5 years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products.
Extensive experience working in a sales cycle and engaging with clients regularly.
Experience modifying preconfigured solutions to meet complex problems.
Demonstrated prior experience working in a highly matrixed and complex organization.
Fluency in English and Spanish.

Responsibilities

Lead solutioning and adoption of existing and upcoming client-facing products and capabilities, and define and configure optimal solutions that address clients’ needs and objectives.
Serve as a subject matter expert on a defined set of products and capabilities, with a deep understanding of client needs and current industry trends.
Support Sales in pricing, pipeline planning, account planning, and team upskilling on product knowledge by collaborating on training and collateral materials.
Engage with client teams to understand pain points and refine solutions, and regularly communicate critical client feedback to Product teams to inform the strategic product roadmap.
Identify and engage potential clients to expand market share, and mine the existing Payments portfolio for new business development opportunities, focusing on Puerto Rico and Latin American clients.
Work closely with Payments sales, product management, and the request for proposal team to coordinate responses and make informed decisions.

Desired Qualifications

Fluency in Portuguese.

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs.

As a Product Solutions Manager in Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.

Job responsibilities

Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
Identifies and engages potential clients to expand our market share, while mining the existing Payments portfolio for new business development opportunities, with a focus on Puerto Rico and Latin American clients
Work closely with Payments sales, product management, and the request for proposal team to coordinate responses and make informed

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
Extensive experience working in a sales cycle and engaging with clients on a regular basis
Experience modifying preconfigured solutions to meet complex problems
Demonstrated prior experience working in a highly matrixed and complex organization
Fluent in English and Spanish

Preferred qualifications, capabilities, and skills

Fluent in Portuguese

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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