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Aspen Dental

Dental support organization delivering practice management

Patient Coordinator

Full-Time
$18 - $21/hr+ 401(k) Match
Entry
Livonia, MI, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or equivalent is preferred.
  • Candidates must be at least 18 years old.
Responsibilities
  • Provide patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments, organize charts, verify insurance, and collect payments to support patients.
  • Balance nightly deposits and process credit card transactions.
  • Perform additional tasks as assigned by the Manager.
Desired Qualifications
  • Strong communication and interpersonal skills with an ethical mindset are preferred.
  • Strong time-management ability is preferred.
  • Being organized and detail-oriented is preferred.

About the company

A

Aspen Dental

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Website

Aspen Dental provides non-clinical business support, such as marketing, accounting, and staffing, to a network of over 1,100 independent dental practices. This model works by centralizing administrative tasks at the corporate level, allowing dentists to focus entirely on patient care while utilizing a specialized program to achieve practice ownership faster than traditional methods. Unlike many competitors, the company specifically targets underserved areas and offers transparent pricing and internal financing to help patients who typically struggle with healthcare costs. Their goal is to lower the barriers to dental care by making it more affordable for patients and less administratively burdensome for providers.

Company Size

5,001-10,000

Company Stage

Debt Financing

Total Funding

$275M

Headquarters

Town of DeWitt, New York

Founded

1998

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Simplify Jobs

Simplify's Take

What believers are saying

  • October 1, 2026 Merced opening added walk-ins, same-day care, and financing.
  • August 20, 2026 Selma opened near I-95, targeting North Carolina shortage counties.
  • TAG reported 2025 supported providers served over nine million patients across 1,400 locations.

What critics are saying

  • May 7, 2026 California settled claims for $2.3 million and first-in-state injunctive terms.
  • California now requires owner identification, fee schedules, and bans revenue-based clinician incentives.
  • A stricter corporate-practice crackdown unwinds Aspen's support model beyond California.

What makes Aspen Dental unique

  • Aspen Dental's Practice Ownership Program has helped hundreds of dentists become owners since 2004.
  • TAG says Aspen Dental has nearly 1,100 branded offices across all fifty states.
  • October 2, 2026 apps let patients book, track plans, and preview ClearChoice smiles.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Paid Holidays
  • Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

3%

2 year growth

5%
PR Newswire
Oct 15th, 2026
Aspen Dental opens in Missoula with same-day emergency visits as Montana ER dental cases hit 4,264

Aspen Dental opened a new practice at 3045 N. Reserve St. in Missoula, Montana, on October 15, 2026. It offers preventative, restorative and emergency care, including same-day emergency visits and walk-ins. The office is independently owned by Trevor Given, who also runs the Aspen Dental practice in Helena. Ryan Sylvester serves as managing clinical director. Montana recorded 4,264 nontraumatic dental visits to emergency rooms in 2022, according to the state's health department. Hospitals often provide only palliative care for these problems. Patients can request emergency appointments through the Aspen Dental app, online or by phone. The office is open Monday to Saturday, with select Saturdays only.

Aspen Dental
Oct 15th, 2026
Aspen Dental Opens in Missoula with Same-Day Emergency Visits, Giving Patients with Dental Pain an Option Outside the ER

Aspen Dental opens in Missoula with same-day emergency visits, giving patients with dental pain an option outside the ER. Led by Dr. Trevor Given, the North Reserve Street office offers early, evening and Saturday appointments, walk-ins and booking through the Aspen Dental app MISSOULA, Mont., Oct. 15, 2026 /PRNewswire/ - Today Aspen Dental(R) opened a new supported practice at 3045 N. Reserve St. in Missoula, adding a full-service dental office for preventative, restorative and emergency care. The practice is independently owned and operated by Trevor Given, DMD, a graduate of the University of Louisville School of Dentistry who also owns and operates the Aspen Dental practice in Helena. Ryan Sylvester, DDS, a graduate of Creighton University School of Dentistry, serves as the practice's managing clinical director. The Missoula office provides exams and cleanings, fillings, root canals, extractions, wisdom tooth removal, dental implants, crowns, bridges, and Motto(TM) Clear Aligners. "Missoula is a place where people plan their weekends around the rivers and mountains, and nobody wants a toothache to cancel those plans," said Dr. Given. "I've learned that Montanans value a dentist who respects their time and gives straight answers, and I'm looking forward to bringing that to patients here." The office is on North Reserve Street, part of U.S. Highway 93, which the City of Missoula's Reserve Street Safety Action Plan describes as a shopping and business district for dozens of retailers and a route for daily commutes. The location makes the office easy to reach for patients who want to fit a visit into their regular routines. Having a dentist close by matters most when a problem can't wait. Montana recorded 4,264 nontraumatic dental visits to emergency rooms in 2022, according to the Montana Department of Public Health and Human Services' 2024 Oral Health Workforce Assessment, which notes that hospitals often provide only palliative care for these problems and cannot address the underlying cause. The assessment also puts the state at 56.5 dentists per 100,000 residents in 2023, below the national figure of 60.4. "An ER visit can ease the pain for a night, but it usually can't repair the tooth that's causing it," said Dr. Arwinder Judge, chief clinical officer at Aspen Dental. "When a patient in pain can see a dentist in Missoula, the problem gets diagnosed and treated, and any follow-up gets planned, all in one office." "Dr. Given is opening his second Montana practice, and that is something to celebrate," said Lori D'Anna, president, field operations at Aspen Dental. "We're proud to stand behind him to provide operational and business support while he expands access to care in Missoula, so more patients can be seen closer to home." Patients can start the process before they walk in. The free to download Aspen Dental app, available on the Apple App Store and Google Play, lets patients request emergency appointments for tooth pain, a cracked tooth or a broken denture. It also lets them complete pre-visit steps, view their treatment plan and track their progress. The office also takes bookings online and by phone, welcomes walk-ins, works with many major dental insurance carriers and offers third-party financing. Patients receive a detailed cost estimate before treatment begins. Office Hours and Scheduling The Missoula office is now accepting new patients at 3045 N. Reserve St., Missoula, MT 59808. Office hours are: * Monday - Wednesday: 7 a.m. - 5 p.m. * Thursday: 9 a.m. - 7 p.m. * Friday: 8 a.m. - 1 p.m. * Select Saturdays: 8 a.m. - 3 p.m. To schedule an appointment, patients can visit aspendental.com, book through the Aspen Dental mobile app or call (406) 545-7165. Walk-ins are welcome. About Aspen Dental Aspen Dental, part of The Aspen Group (TAG), is committed to breaking down barriers to oral healthcare and helping patients put themselves first, starting with a healthy mouth. With nearly 1,100 Aspen Dental-branded offices across the United States, Aspen Dental practices offer comprehensive care and are supported by dedicated teams focused on making dental care more accessible and affordable. Through initiatives such as the Healthy Mouth Movement and Day of Service, Aspen Dental and its network continue to expand access to care for those who need it most. Aspen Dental-branded practices are independently owned and operated by licensed dentists. Aspen Dental Management, Inc. provides business support services to these practices. For more information, visit aspendental.com, and follow Aspen Dental on Facebook, Instagram and LinkedIn. SOURCE Aspen Dental For further information: Aspen Dental Public Relations, Email: [email protected]

PR Newswire
Oct 8th, 2026
Aspen Dental opens Whiteville practice led by Dr. Young Chi Chang to serve Columbus County's 50,000 residents

Aspen Dental has opened a new practice in Whiteville, North Carolina, led by Dr Young Chi Chang, who has operated an Aspen Dental practice in Shallotte since 2021. The office offers preventive, restorative and emergency dental care services including checkups, fillings, crowns, dentures, implants and clear aligners. The Whiteville location serves Columbus County, North Carolina's third-largest county by land area at 938 square miles. The county has an estimated population of 50,487, with 22.2% aged 65 or older, according to the US Census Bureau. The practice accepts major dental insurance plans and offers flexible financing options. Patients can schedule appointments online, by phone or walk in. Same-day care may be available for dental emergencies.

Dentistry Today
Oct 2nd, 2026
Aspen Dental and ClearChoice launch new patient apps.

Aspen Dental and ClearChoice launch new patient apps. * October 2, 2026 * 3 minutes read * 3 hours ago New patient apps extend The Aspen Group's mission to remove barriers to care, giving patients greater visibility, convenience, and control from booking through treatment The Aspen Group (TAG) today announced the launch of new patient apps for Aspen Dental and ClearChoice Dental Implant Center, designed to make navigating dental care simpler, clearer, and more convenient. Breaking down barriers has always been at the heart of TAG's approach to care. For patients, those barriers can take many forms, from finding time to schedule an appointment and understanding a treatment plan to simply knowing where to turn with a question. The new Aspen Dental and ClearChoice apps are designed to remove that friction and put more of the dental experience directly into patients' hands. "Nearly 30 years ago, we started building this business around a pretty simple idea: to be a 'Yes' organization in an industry full of no's," said Bob Fontana, founder, chairman, and CEO of The Aspen Group. "In partnership with the dentists we support, we've spent decades breaking down barriers because we believe healthcare should work better for patients. These apps are another step in that journey. If we can give patients more visibility, more convenience, and more control over their care, why wouldn't we?" The apps give patients greater visibility and control throughout their care, from booking appointments and completing pre-visit steps to understanding treatment plans, tracking progress, and knowing what comes next. For Aspen Dental patients, that includes the ability to book same-day emergency appointments, subject to availability, for issues such as tooth pain, a cracked tooth or crown, or a broken denture. ClearChoice patients can even preview a simulated image of a potential new smile before their first consultation. Both Aspen Dental and ClearChoice have spent decades working to make dental care more accessible and easier to navigate, pioneering a model that aims to make treatment faster, more transparent, and simpler for patients. The new apps extend that same patient-first philosophy beyond the walls of the dental office or center, creating a more connected experience before, during, and after a visit. "Patients expect the same kind of convenience and visibility from healthcare that they get in other parts of their lives," said Rafeh Masood, Chief Commercial Officer of The Aspen Group. "What matters about these apps isn't the technology itself; it's what the technology makes possible: fewer barriers, clearer information, and a more connected experience before, during, and after a visit. We're making it easier for patients to understand their care and take the next step." Aspen Dental: see and understand your care. The Aspen Dental app is designed to make every step of the dental experience simpler, clearer, and easier to navigate, removing friction and putting important parts of the care experience directly into patients' hands. Patients can better understand why a diagnosis was made - whether it's a cavity or a condition such as periodontal disease - and follow the treatment plan designed to address it. Instead of wondering what comes next, patients can see their plan and track their progress toward completing care. Key features include: * See your treatment plan, understand next steps, and track progress toward completion * Check in and complete pre-visit steps through the app before arriving * Access trusted oral health content * View your next visit at a glance, with directions and add-to-calendar options ClearChoice: preview a new smile and protect it for life. The ClearChoice app supports patients throughout their journey, from imagining what a new smile could look like to full-arch restoration and ongoing care. First Look Smile Preview uses augmented reality to provide a simulated preview of a patient's potential new smile before they ever set foot in a ClearChoice center, helping make the path to treatment easier to understand while building excitement and confidence about what may be possible. Additional features include: * Book a free consultation in a few taps and complete pre-consultation steps from anywhere * Watch real transformations and patient stories through the app's video library * Ask implant-related questions and receive straightforward, informational responses from ClearChoice's knowledge-based virtual assistant * Manage yearly ClearChoice cleaning reminders * Share ClearChoice information with loved ones who may be in need of dental care The launch represents the next step in TAG's effort to create a more connected patient experience. In the months ahead, both apps will continue to add features designed to give patients greater transparency into their treatment plans and more ways to understand and manage their care from one place. Both apps are available for free in the Apple App Store and Google Play. To learn more, visit aspendental.com/app/and clearchoice.com/app/.

PR Newswire
Oct 2nd, 2026
Aspen Dental and ClearChoice launch apps to simplify dental care booking and treatment tracking

The Aspen Group has launched new patient apps for Aspen Dental and ClearChoice Dental Implant Center, aimed at simplifying dental care management. The apps allow patients to book appointments, complete pre-visit steps, view treatment plans, and track progress. Aspen Dental patients can book same-day emergency appointments for issues like tooth pain or broken dentures. ClearChoice users can preview simulated images of potential smile transformations using augmented reality before their first consultation. "Nearly 30 years ago, we started building this business around a pretty simple idea: to be a 'Yes' organisation in an industry full of no's," said Bob Fontana, founder, chairman and chief executive officer of The Aspen Group. Both apps are available free on Apple App Store and Google Play.