Bartender

Job Description

What you'll do...

• Create a fun, relaxed and welcoming atmosphere where guests come to unwind, connect and enjoy themselves.
• Prepare and serve everything from great coffees and soft drinks to classic cocktails and seasonal creations, always with consistency and attention to detail.
• Build genuine connections with our guests, making recommendations, sharing your knowledge and creating memorable experiences that keep them coming back.
• Know our drinks menu, products and systems inside out, and stay curious about new trends, ingredients and techniques.
• Ensure all drinks are prepared and served in line with our quality, presentation and service standards.
• Work closely with the wider Food & Beverage team to keep service running smoothly across the bar, lobby and wintergarden.
• Maintain a clean, organised and fully stocked bar area, ensuring everything is ready for a seamless service.
• Monitor stock levels and minimise waste.
• Handle guest feedback and complaints professionally, always looking for opportunities to turn a situation into a positive experience.
• Follow all food safety, hygiene and health & safety procedures to ensure a safe environment for guests and team members.
• Be more than a Bartender – jump in where needed, support your teammates and contribute to a positive, collaborative team culture.

Qualifications

What we're looking for...

• Basic knowledge of wine, spirits and preferably beer.
• Previous bartending experience in a buzzy environment.
• A thirst for knowledge;- be it product, service, or everything in between.
• Fluent in English, good German knowledge, additional languages will be highly valuable.
• You are flexible to work on rotative shifts and on weekends.
• Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues.
• A people person, you’re confident behind the bar.
• You’re looking for a place where you can be you; no clones in suits here.
• You’re not precious. We leave our egos at the door and help get stuff done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What’s in it for you…

• A competitive package, plenty of opportunity for development and rewards for going the extra mile and living our values.
• 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!)
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Food on us during your shift – we support you finding a fueling lunch with Pluxee Benefits Card and food vouchers.
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Get in touch with experts from OpenUp to balance work and life or any other mental-wellbeing related topic.
• Enjoy lots of Discounts through our Corporate Benefits Discount webpage.
• Learn and grow with our Ennismore Learning platform and its +6.000 training opportunities
• BVG Public Transportation Ticket on us!