Valuation Manager
Fine Jewelry and Watches, Temporary
Posted on 2/6/2024
The RealReal

1,001-5,000 employees

Online marketplace for authenticated, resale luxury goods.
Company Overview
The RealReal sets itself apart as the world's largest online marketplace for authenticated, resale luxury goods, ensuring consumer trust with a rigorous authentication process managed by experts. The company's commitment to sustainability is evident in its business model, which supports the circular economy by giving new life to luxury items from hundreds of brands. Additionally, The RealReal offers unparalleled convenience to its users with services like free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Data & Analytics

Company Stage

N/A

Total Funding

$1.6B

Founded

2011

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-5%

2 year growth

1%
Locations
Dallas, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
CategoriesNew
Sales & Account Management
Requirements
  • Bachelor's degree from accredited college or university preferred
  • 2-5 years experience working in the luxury space in a customer facing role
  • Sales experience encouraged
  • Graduate Gemologist certification from the Gemological Institute of America required
  • Ability to commit to 40 hours per week
  • Flexibility to work evenings, weekends, and holidays as needed
Responsibilities
  • Facilitate Luxury Consignment Office appointments, working with clients to provide a relaxed non-contentious experience that educates them on the value of their jewelry and watches in our marketplace
  • Maintain strong understanding of pricing trends and the sell-through velocity of their respective category in our marketplace by working with Pricing and Merchandising teams
  • Keeps up to date with changes and trends in the luxury market; understands Authentication and Brand Compliance standards by collaborating cross-functionally with High Risk Authentication and Expert Development Managers
  • Communicate pricing and authentication methodologies in live appointment setting
  • Accountable for the sell-through and velocity of all product brought in through the Luxury Consignment Office
  • Accountable for the conversion rate of appointments to consignments
  • Accountable for all other requests as necessary to support the Luxury Consignment Office as determined by the business leaders
Desired Qualifications
  • Passion for delivering a luxury experience each and every day
  • Gemological identification experience along with pricing expertise
  • Knowledge of watch industry pricing and authenticity
  • Polished, professional presentation skills
  • Effective communicator (both verbal and written)
  • Demonstrates the skill and willingness to take initiative and to proactively anticipate organizational needs including the ability to meet external and internal deadlines as required
  • Ability to foresee potential obstacles well in advance of campaign launch dates and to problem solve in order to ensure proper execution of Valuation office processes