Full-Time

Event Technology Solutions Manager

Confirmed live in the last 24 hours

Salesforce

Salesforce

10,001+ employees

Cloud-based Customer Relationship Management solutions

Consulting
Enterprise Software

Compensation Overview

$133.4k - $183.5kAnnually

+ Incentive Compensation + Equity

Senior, Expert

Company Historically Provides H1B Sponsorship

Seattle, WA, USA + 1 more

More locations: Indianapolis, IN, USA

Salary range for Washington-based roles is $133,400 to $183,500.

Category
Project Management
Business & Strategy
Required Skills
Risk Management
Requirements
  • Experience with event technology platforms (RainFocus strongly preferred).
  • Project management and operations experience for medium to large projects.
  • Excellent communication skills with the ability to differentiate styles and mediums depending on the audience.
  • Ability to adapt to changing priorities while managing a high-volume of event execution responsibilities.
  • Willingness to travel onsite to event locations (up to 25%).
Responsibilities
  • Aligning with event stakeholders on the scope of the technology to be deployed.
  • Gathering the required information from event stakeholders to properly configure the technology to meet their expectations.
  • Being an expert in the technology and how it can be applied against the event experience objectives.
  • Enabling stakeholders - from ensuring they know what the tech can and can’t do, to helping them understand what will be required of them.
  • Making the complex sound simple and easily understood.
  • Working within and across event tech systems to configure them to match the event needs.
  • Leveraging and improving upon event tech templates.
  • Weighing and clearly articulating the risks to making configuration changes when the pre-event or onsite experience is live.
  • Ensuring downstream systems are receiving complete and accurate information.
  • Ensuring pre-launch and pre-event test plan objectives cover the relevant risks.
  • Working with event stakeholders to obtain sign-off on pre-launch testing plans before relevant launches (e.g., event registration, agenda builder, mobile app).
  • Monitoring risks and triaging issues pre-event and onsite.
  • Prioritizing risks and issues to be managed based on their likelihood and impact.
  • Solving problems when they arise as fast as is reasonable.
  • Working with event tech vendor partners to resolve issues.
  • Partnering with agency and vendor partners to ensure technology is set up and ready for first use.
  • Facilitating onsite end-to-end walkthroughs of event technology.
  • Acting as a point of contact for technology-related status, risks, and issues.
  • Measuring and helping stakeholders understand the health of the tech offerings within your focus.
  • Using post-event metrics and stakeholder feedback to improve the solution.
  • Working with the Event Technology Administrator to make platform-wide improvements.
Desired Qualifications
  • Familiarity with RainFocus event technology platform is preferred.

Salesforce provides cloud-based software solutions focused on Customer Relationship Management (CRM). Its main product, Customer 360, includes a variety of applications that help businesses manage their interactions with customers across marketing, sales, service, commerce, and IT operations. These tools allow companies to personalize customer experiences and ensure smooth interactions throughout the customer journey. Unlike many competitors, Salesforce offers a subscription-based model that allows clients to access its services without the need for costly hardware or software installations. This model not only provides a consistent revenue stream but also enables ongoing improvements to their offerings. Salesforce aims to deliver customized solutions that cater to the unique needs of different industries, helping businesses enhance customer satisfaction and drive growth.

Company Stage

IPO

Total Funding

$62.7M

Headquarters

San Francisco, California

Founded

1999

Growth & Insights
Headcount

6 month growth

1%

1 year growth

5%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Salesforce is recognized as a leader in Customer Data Platforms for B2B and B2C.
  • Recent investments indicate strong confidence in Salesforce's future growth prospects.
  • AI initiatives like Agentforce and unified POS system expand Salesforce's market share.

What critics are saying

  • Consumer skepticism towards AI could impact Salesforce's AI-driven CRM solutions.
  • Intensifying competition in AI for retail may challenge Salesforce's market share.
  • Adoption of Salesforce's unified POS system may face challenges in entrenched retail systems.

What makes Salesforce unique

  • Salesforce's Customer 360 offers a comprehensive suite of CRM applications.
  • The company integrates AI into its CRM solutions, enhancing customer service capabilities.
  • Salesforce's subscription model provides a steady revenue stream and continuous innovation.

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Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Parental Leave

Wellness Program