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Bertelsmann

Global media, services, and education conglomerate

Control Tower Operator

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeWellingborough, UK£30.3k /yr

About the Job

Requirements

  • Experience in a logistics, warehouse, transport, or supply chain environment is ideal.
  • Experience using SAP WMS is essential.
  • Strong communication and coordination skills.
  • Good IT skills, particularly Microsoft Excel and other operational systems.
  • Ability to analyse information and identify issues quickly.
  • Excellent organisational and time-management skills.
  • A calm and professional approach when working under pressure.
  • Confidence communicating with colleagues at all levels.
  • A proactive approach to problem solving and continuous improvement.

Responsibilities

  • Monitor daily operational activity and performance across the site.
  • Coordinate and prioritise workflows to support the smooth running of the operation.
  • Identify operational issues, delays, and exceptions and take appropriate action within the SAP WMS system.
  • Work closely with warehouse, transport, planning, and management teams to resolve issues.
  • Monitor KPIs and operational data, highlighting trends and areas requiring attention.
  • Maintain accurate records and provide clear and timely updates to relevant stakeholders.
  • Support the investigation and resolution of operational problems.
  • Ensure processes and procedures are followed consistently.
  • Communicate with internal teams and key stakeholders.
  • Contribute to continuous improvement initiatives across the operation.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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