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Optel Group

End-to-end product traceability systems provider

Technical Lead - Infrastructure and Networks

System AdministrationPosted on Nov 11
Full-timeQuébec City, QC, CanadaNo salary listedIn-person

About the Job

Requirements

  • A college or university diploma or degree in a relevant discipline.
  • At least 10 years of experience in IT infrastructure, including at least 3 years as a technical lead, expert, or designer.
  • Proficiency with Windows Server, Active Directory, and administration of Google Workspace Enterprise, including identity, security, device management, and policies.
  • Strong experience with vulnerability management, patching, and asset lifecycle management.
  • Knowledge of networking, virtualization using VMware or Hyper-V, and backup.
  • Knowledge of ITIL practices for changes, incidents, and problems.
  • Experience collaborating with internationally distributed teams.
  • Ability to influence without hierarchical authority and communicate clearly with leadership.
  • Fluency in spoken and written French and English.

Responsibilities

  • Propose and maintain the target architecture and an 18- to 36-month roadmap for corporate infrastructure.
  • Design or validate solutions for major projects and recommend technology and vendor choices.
  • Define, publish, and enforce configuration and hardening standards.
  • Lead vulnerability management, patching, and asset lifecycle processes, and provide periodic reports to leadership.
  • Contribute to privileged access management and compliance requirements, including SOC 2 and customer programs, with the Security, Risk, and Compliance team.
  • Facilitate a monthly technical committee and participate in the CAB for significant changes.
  • Conduct structured technology monitoring and present a quarterly technology radar to the CIO.
  • Serve as the final technical escalation point during critical incidents and guide the Quebec and India teams through design reviews and mentoring.
  • Collaborate with the Cloud Ops team on infrastructure-cloud intersections as the mandate gradually expands.

Desired Qualifications

  • Knowledge of Azure or GCP.
  • Knowledge of SOC 2 or ISO 27001 frameworks.
  • Knowledge of automation and artificial intelligence.

About the Company

Optel Group

End-to-end product traceability systems provider

Optel Group provides end-to-end traceability solutions for global supply chains. It uses optical inspection, data collection, and software to track products from raw materials to the end consumer, helping ensure regulatory compliance and reduce waste. Its approach is strengthened by acquisitions of GeoTraceability and Verify Brand, a broad global footprint, and Certified B Corporation status. The goal is to prevent counterfeit products, maintain regulatory compliance, and boost transparency and efficiency across the supply chain.

Company size
501-1,000
Company stage
Grant
Total funding
$3M
Headquarters
Quebec City, Canada
Founded
1989

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