Full-Time
Vice President of Operations
Highmark Residential
Multifamily property management
No salary listed
Addison, TX, USA
In Person
Willingness to travel is required.
Bachelor's
 Business & Strategy (1) |
|---|
- At least 10 years of experience managing multiple portfolios within the multifamily industry is required.
- Strong knowledge of budget preparation and management is required.
- The candidate must be able to independently assume responsibility for the overall needs of the Operations Department.
- The candidate must have public and employee relations, problem-solving, analysis, and decision-making abilities.
- The candidate must have oral and written communication skills and a participatory team-management leadership style.
- The candidate must have time-management and organizational skills, along with strong analytical and reasoning abilities.
- The candidate must have verbal and written communication and interpersonal skills.
- The candidate must be proficient in Microsoft Outlook, Microsoft Word, Microsoft Excel, and other property-management software.
- The candidate must be willing to travel as required.
- Understand and comply with all company policies and procedures outlined in the Operations Manual and aligned with Highmark's strategic goals.
- Directly supervise and provide guidance to Regional Managers, Senior Regional Managers, Construction Management, and an Administrative Assistant to ensure that properties meet or exceed approved budgets.
- Design, implement, and promote innovative programs to increase operational efficiencies and profitability.
- Monitor and review financial reporting.
- Work closely with Asset Management to provide due-diligence oversight, analysis, and transition assistance during the acquisition and disposition process.
- Respond appropriately to escalated complaints from residents or prospective residents.
- Stay up to date on changes in Fair Housing laws, rules, and regulations concerning apartment leasing and management.
- Assist with recruiting quality candidates to join Highmark.
- Participate in community activities, networking groups, and related professional organizations to remain aware of ongoing changes within the multifamily industry.
- Perform all other duties assigned by the Vice President of Operations.
- A Bachelor's degree in Business Management, Finance, or Accounting is preferred.
- Industry accreditations such as Certified Apartment Manager, Certified Apartment Portfolio Supervisor, and Certified Property Manager are preferred.
Highmark Residential is a multifamily residential property-management company. It manages apartment communities, handling leasing, resident service, maintenance, marketing, budgeting, and property performance. The company works for property owners and investment partners while serving residents through on-site teams. Community operations connect with regional management, construction support, revenue strategy, accounting, technology, and corporate services. Roles span property leadership, leasing, maintenance, resident service, marketing, finance, and administration. Its portfolio spans apartment communities across multiple U.S. markets.
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