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JP Morgan Chase

Runs a consumer bank and an investment bank

Business Readiness Associate

Program ManagementConfirmed live in the last 24 hours
Full-timeCork, IrelandNo salary listedIn-person

About the Job

Requirements

  • Typically 3–5 years of experience in Business Readiness, change management, operations, project delivery, product support, transformation, or PMO, with evidence of independently managing multiple concurrent changes.
  • Experience developing integrated plans, coordinating cross-functional delivery, assessing readiness, managing risks and dependencies, and driving actions to deadlines.
  • Strong analytical, written, and verbal communication skills, with the judgement to challenge constructively, make evidence-based recommendations, and escalate appropriately.
  • Strong documentation discipline and attention to detail, with experience maintaining accurate, complete, and auditable records in controlled environments.
  • Ability to work flexibly within a pooled team, balance competing priorities, provide cross-portfolio cover, and contribute to shared capability development.

Responsibilities

  • Own day-to-day Business Readiness delivery for an assigned portfolio of changes, from intake and impact assessment through implementation, adoption, hypercare, and transition to business as usual.
  • Deliver day-to-day Business Readiness outcomes and execution discipline across assigned lower- and medium-complexity changes.
  • Operate as part of a pooled team of three Associates, providing cross-portfolio coverage during peak demand, absence, or conflicting release activity.
  • Own an allocated central team capability, such as process and quality assurance, management information and tooling, or adoption insights and knowledge management.
  • Manage assigned lower- and medium-complexity changes through the full Business Readiness lifecycle, escalating complex, high-risk, or cross-portfolio matters to the Business Readiness Lead.
  • Support or conduct intake, impact, stakeholder, and operational readiness assessments; translate findings into proportionate deliverables, milestones, owners, and success measures.
  • Build, maintain, and quality-check integrated Business Readiness plans aligned to release dates, including actions, dependencies, controls, stage-gate evidence, cutover, hypercare, and transition to business as usual.
  • Coordinate Business Readiness delivery across Communications, Training, Procedures, Operations, Controls, Product, Technology, and PMO; challenge incomplete plans or evidence and drive timely closure.
  • Agree routine milestones and delivery actions with workstream owners, monitor service levels and dependencies, and escalate missed commitments or unresolved readiness risks.
  • Assess readiness against agreed criteria and provide evidence-based recommendations on whether assigned lower-complexity changes are ready to proceed.
  • Monitor readiness, adoption, and operational performance indicators; identify emerging risks or off-target adoption early and recommend remediation.
  • Coordinate agreed interventions, including additional communications, training, procedure updates, stakeholder engagement, release support, and hypercare actions.
  • Maintain complete, accurate, and auditable intake, assessment, decision, risk, action, and readiness documentation in the agreed repository and workflow tools.
  • Maintain an accurate view of assigned demand, effort, milestones, and resource dependencies; identify capacity conflicts early and support portfolio reprioritisation.
  • Provide cross-portfolio cover and contribute to common standards, templates, quality reviews, reporting, lessons learned, and continuous improvement across the Associate team.
  • Produce integrated Business Readiness plans with milestones, actions, owners, dependencies, stage-gate evidence, cutover, hypercare, and business-as-usual transition activities.
  • Produce impact and stakeholder assessment inputs, readiness recommendations, and supporting evidence.
  • Maintain portfolio demand and capacity views; RAID, action, decision, and dependency logs; and status and escalation updates.
  • Produce readiness, adoption, and post-release performance reporting, including remediation and issue tracking.
  • Prepare meeting agendas and records, maintain an auditable artefact repository, and document lessons learned and improvements to team standards or tooling.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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