Full-Time

Senior Mid-Market Account Executive

Iterable

Iterable

501-1,000 employees

Real-time cross-channel customer engagement platform

Compensation Overview

$197k - $246k/yr

+ Target variable pay + Equity

Remote in USA

Remote

Category
Sales & Account Management (1)
Required Skills
Sales
Salesforce

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Requirements
  • Experience identifying and closing deals worth $100,000 or more in annual recurring revenue.
  • Ability to build and source an individual sales pipeline.
  • Demonstrated success closing complex, multi-threaded deals using a consultative, value-selling approach.
  • Ability to understand Iterable’s technology and build strong relationships with technical customers.
Responsibilities
  • Identify and close new sales opportunities within target accounts, including upselling and expansion, using a consistent and repeatable sales process.
  • Build and leverage relationships with C-level marketing leaders and other executives to influence decisions about marketing solution investments.
  • Conduct conversations with commercial marketers to help them use customer data efficiently at scale and develop deeper customer relationships.
  • Manage sales activity, including monthly and quarterly revenue forecasting in Salesforce, and achieve quarterly quota.
  • Interface with target organizations at all levels, from individual contributors to C-level executives, through video and in-person meetings as needed.
  • Present Iterable’s product using values-based sales approaches and techniques in partnership with Solutions Consultants.
  • Collaborate and coordinate with internal teams, including senior management, solutions, and marketing, throughout the deal process.
  • Partner with the assigned Sales Development Representative to strategize and execute an outbound prospecting plan.
Desired Qualifications
  • Familiarity with enterprise email marketing or marketing automation solutions.
  • Experience with sales tools including Salesforce, Outreach, and Zoom, and with MEDDPICC, Value Selling, or Command the Message training.
  • Experience collaborating cross-functionally through a team-selling approach and leveraging internal and external stakeholders to close deals.

Iterable is a customer engagement platform that uses real-time data to power personalized marketing across channels. It enables businesses to design adaptive, one-to-one content and automate journeys, orchestrating cross-channel communications to reduce noise and boost impact. Its AI-driven features enhance message relevance and support native app and OTT communications, using enriched location data for scalable personalization and localization. The platform is offered on a subscription basis, with pricing supporting various client sizes and needs. Iterable targets marketers who want more precise, timely customer interactions and better lifecycle understanding, helping them not just survive economically but thrive with more effective, personalized campaigns.

Company Size

501-1,000

Company Stage

Series E

Total Funding

$342.2M

Headquarters

San Francisco, California

Founded

2013

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Simplify Jobs

Simplify's Take

What believers are saying

  • Iterable launched Nova Agent in 2026, accelerating AI-driven personalization demand.
  • Over 130 shared Databricks customers create immediate upsell and expansion paths.
  • New CRO Teri Hatfield from Salesforce strengthens enterprise go-to-market execution in 2026.

What critics are saying

  • Braze's 2025 revenue reached about $509 million, widening Iterable's competitive gap.
  • Workforce shrank to roughly 759 employees by March 2026, signaling cost pressure.
  • Salesforce, Braze, and Databricks can commoditize parts of Iterable's stack by 2027.

What makes Iterable unique

  • Databricks validated partner status and CustomerLake launch partner, June 2026.
  • Nova Agent and MCP Server push governed, action-taking AI beyond batch marketing.
  • Iterable spans customer data, orchestration, and cross-channel activation in one platform.

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Benefits

Paid Parental Leave

Competitive salaries, meaningful equity

Medical, dental, vision, & life insurance

Balance Days

Fertility & Adoption Assistance

Paid Sabbatical

Flexible PTO

Monthly Employee Wellness allowance

Monthly Professional Development allowance

Pre-tax commuter benefits

Complete laptop workstation

Comprehensive Private Medical Insurance

401(k) Retirement Plan

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

0%
SalesTech Star
Aug 18th, 2026
AI customer engagement platform Iterable names Salesforce's Teri Hatfield Chief Revenue Officer.

AI customer engagement platform Iterable names Salesforce's Teri Hatfield Chief Revenue Officer. In response to growing demand for real-time AI-driven customer experiences, company appoints award-winning CRO to lead global enterprise growth. Iterable, the AI customer engagement platform, announced the appointment of Teri Hatfield as Chief Revenue Officer (CRO). Hatfield, an enterprise software industry veteran with more than 25 years of experience driving high-velocity sales, data analytics, and AI-driven growth, will oversee the company's worldwide revenue and go-to-market (GTM) strategy. In this role, she will lead global sales, customer success, commercial segments, and partner channel organizations to accelerate enterprise-grade scale and durable business growth. Teri is an exceptional, world-class revenue leader who brings a rare combination of enterprise-scale GTM experience, deep expertise in data analytics, and a modern vision for AI-enabled transformation. - Sam Allen, Iterable CEO Hatfield joins Iterable from Salesforce, where she most recently served as Executive Vice President of Specialist Sales & Solutions. In that role, she led the strategic execution of Sales and Solutions Engineering teams across a complex multi-billion dollar portfolio including Tableau, Slack, Digital, Service Cloud, Revenue Cloud, and Commerce Cloud. Previously, she served as the head of the Global Tableau Sales organization, where she drove widespread global adoption of analytics platforms, helping enterprise customers turn data-driven insights into accelerated business outcomes. Known for turning complexity into clarity and building elite, high-performance sales organizations that pair operational precision with massive scale, Hatfield was named one of the Top 50 Women Chief Revenue Officers of 2025 by Women We Admire. "Enterprise brands don't have time for disconnected tools or data pipelines that slow them down. Success today requires turning deep, governed customer insights into real-time, cross-channel action at the scale the world's leading brands demand," said Sam Allen, CEO of Iterable. "Teri is an exceptional, world-class revenue leader who brings a rare combination of enterprise-scale GTM experience, deep expertise in data analytics, and a modern vision for AI-enabled transformation. Her track record of aligning complex revenue portfolios and mentoring high-accountability teams makes her the perfect leader to scale our go-to-market engine. We are absolutely thrilled to welcome her to Iterable." Hatfield's appointment directly aligns with Iterable's market position as the industry's most powerful data activation engine for AI customer engagement. Under her leadership, the GTM organization will focus on sharpening its enterprise story, driving disciplined execution, and helping brands move beyond legacy batch-and-blast marketing toward dynamic, moments-based 1:1 experiences at scale. "I was drawn to Iterable because it sits at the absolute center of a fundamental shift in customer engagement, moving away from legacy, retrofitted systems toward an open, flexible platform where data and AI actually connect to deliver measurable business growth," said Hatfield. "Having spent my career helping organizations unlock the value of data and analytics, I see a tremendous opportunity for Iterable to deepen its enterprise footprint. I look forward to working closely with Sam and the entire leadership team to help our customers eliminate silos, activate their data in real time, and build truly intuitive customer relationships."

Associated Press
Aug 18th, 2026
Iterable appoints Salesforce veteran Teri Hatfield as chief revenue officer

Iterable, an AI customer engagement platform, has appointed Teri Hatfield as chief revenue officer. Hatfield joins from Salesforce, where she most recently served as executive vice president of specialist sales and solutions, leading teams across a multi-billion dollar portfolio including Tableau, Slack, and Service Cloud. With over 25 years of experience in enterprise software, Hatfield will oversee Iterable's worldwide revenue and go-to-market strategy. She will lead global sales, customer success, commercial segments, and partner channel organisations. At Salesforce, Hatfield previously headed the global Tableau sales organisation, driving adoption of analytics platforms amongst enterprise customers. She was named one of the top 50 women chief revenue officers of 2025 by Women We Admire. Iterable's clients include Calm, HelloFresh, Penguin Random House, and Square.

MarTech360
Aug 5th, 2026
Morgan Lehmann joins Iterable as VP of Global Demand Generation.

Morgan Lehmann joins Iterable as VP of Global Demand Generation. Iterable has appointed Morgan Lehmann as Vice President of Global Demand Generation, strengthening its marketing leadership as the customer communication platform continues to expand its global growth strategy. In her new role, Lehmann will lead Iterable's worldwide demand generation organization, overseeing initiatives focused on pipeline development, integrated campaigns, digital marketing, and revenue growth. Her appointment reflects the increasing importance of demand generation leadership as SaaS companies seek to align marketing more closely with sales while delivering measurable business outcomes. Lehmann brings extensive experience in B2B marketing, growth strategy, and demand generation. Throughout her career, she has led global marketing teams, developed scalable go-to-market programs, and built data-driven campaigns designed to accelerate customer acquisition and improve marketing performance. Her expertise in revenue-focused marketing positions her to support Iterable's continued expansion in the competitive martech landscape. The appointment comes as enterprise software providers increasingly rely on AI, automation, and first-party data to modernize demand generation. With longer buying cycles and more complex purchasing decisions, organizations are investing in marketing leaders who can create personalized customer journeys, optimize campaign performance, and strengthen collaboration between marketing and sales teams. For martech companies, demand generation has evolved beyond lead acquisition into a strategic function that supports the entire customer lifecycle. Marketing leaders are increasingly responsible for combining analytics, content, automation, and AI-driven insights to improve engagement and drive sustainable revenue growth. Leadership appointments such as this reflect the continued evolution of modern B2B marketing. As organizations place greater emphasis on revenue marketing and customer-centric engagement, experienced demand generation leaders will play a critical role in helping technology companies scale growth, improve pipeline quality, and strengthen their competitive position. MarTech360 Bureau

Associated Press
Jun 16th, 2026
Iterable becomes Databricks Validated Partner and joins CustomerLake as launch partner

Iterable, an AI customer engagement platform, has achieved Validated Partner status with Databricks and joined as a launch partner for Databricks CustomerLake, a new agentic Customer Data Platform. The partnership enables brands to activate customer data directly from Databricks without data duplication. Iterable earned validation through its Data Sync service, which continuously exports customer engagement data back into Databricks. Combined with Smart Ingest, this creates a closed-loop integration between data storage and marketing activation. The companies share over 130 joint customers. The integration offers lakehouse-native composability, real-time data velocity, closed-loop AI analytics, and operational efficiency at scale. CustomerLake provides unified customer profiles and audience segmentation, whilst Iterable orchestrates personalised journeys across channels.

Tap CXM
Jun 10th, 2026
What Iterable announced at Activate (and what it says about the bigger picture).

What Iterable announced at Activate (and what it says about the bigger picture). 10 June 2026 Marketing TechnologyJames Gent At Activate 2026, Iterable announced three key releases: Nova Intelligence, its AI-powered campaign execution layer; a new Integration Hub for the platform; and a suite of enterprise-ready capabilities including role-based access control, approval workflows, and extended journey features. Here's a quick rundown of the key announcements, and why Tap Cxm think they point to something more interesting happening across the market right now. Nova Intelligence. Iterable's AI layer now has a name: Nova Intelligence. Like Salesforce's Agentforce or Bloomreach's Loomi, Nova Intelligence - a key announcement at Iterable Activate 2026 in London - is an interface for running campaign operations through natural language. Nova Intelligence is not a single feature, but a connected ecosystem of goal-driven, context-aware Agents, Insights, and Decisioning. It continuously learns from real-time customer behaviour and business context to eliminate busywork and optimise toward your specific outcomes. - Iterable The idea is that marketers can brief the platform, let it suggest audiences, generate content, and run marketing optimisation, rather than manually configuring every step themselves. Nova Agent handles the execution side. It acts on real-time customer signals, personalisation at scale, campaign optimisation, and audience activation across channels. As programs grow and volume increases, the intent is that relevance doesn't drop off, because it's AI doing the heavy lifting rather than your team trying to keep pace manually. It's a similar direction to what Tap Cxm is seeing across most platforms right now, with use cases clearly targeted at teams already stretched across campaign operations. Integration Hub. Iterable Activate debuted new Integration Hub that brings central access to key ad, analytics, and reporting tools. It pulls data sources and channels into one place rather than requiring workarounds or third-party tools to bridge the gaps. It's a step toward the kind of architecture that enterprise clients need. And it signals where Iterable sees itself fitting into a broader tech stack, moving from a customer engagement platform into an integrated data platform. Enterprise-Ready capabilities. A significant chunk of the announcements at Iterable Activate 2026 were about making Iterable work properly at enterprise scale. That covers things like: * Role-based access control with granular permissions by brand, region, or team. * Approval workflows before campaigns go out. * Full-journey A/B testing. * SMS compliance tools. * Extended webhook capabilities. Individually, some of these feel foundational rather than headline-grabbing. But together they make Iterable a bona fide alternative for complex organisations with multiple markets, teams, and products. The Iterable team is making it clear it can deliver the kind of governance and control bigger companies need to seriously consider it. The bigger story. Iterable's rebranding, its wave of new senior hires, and the enterprise-readiness announcements are all pointing in the same direction. This is a platform that wants to compete at a different level than it did a few years ago. The numbers reflect it too. Iterable has been growing strongly year on year (~20% YoY growth rate and ~$240M ARR), and the product investment is starting to show why. There's a race underway across the marketing technology market, and it's pitting established players against challenger platforms like never before. Vendors of varying scale and maturity are all building toward the same destination: a truly end-to-end, agentic AI experience that handles personalisation, orchestration, and execution without requiring a sprawling stack of complementary tools to fill the gaps. Some platforms are further along that journey than others. The larger enterprise platforms have spent years building and acquiring the capabilities to get you from a single prompt to a fully personalised, orchestrated campaign across content, data, and channels. And they carry a cost to match. Iterable, alongside companies like Bloomreach, Braze, Hightouch, and more are all moving quickly to close that gap. Often with less technical debt and more room to build natively for AI-first architectures. The race is essentially vendors trying to get to genuinely end-to-end first, at a price point and experience level that works for complex organisations. For marketing and CX teams, the question isn't really which platform will win. It's which one is the right fit for where your business is now and where you want to get to. Getting that decision right means understanding what each platform can actually deliver today, and the vendor's vision for end-to-end capabilities. Iterable Activate certainly showed one vendor's progress - and it's exciting. Tap Cxm is enabling its clients to get into the best position for a fast-changing CX world. If it's something you're navigating too, Tap Cxm is happy to talk.